Customer Service and Contracts Administrator

Summary about this job

Detail information about job Customer Service and Contracts Administrator. Terms and conditions vacancy

The Company:
Our client is a proud, contemporary Queensland Builder, known for their turn key residential homes. 

Role and Responsibilities
Experienced Customer Service & Contracts Administrator that is responsible for ensuring that all administrative processes, both internal and external run smoothly.

• Thorough understanding of residential contracts, variations and permits
• Passion for client liaison and customer service based
• Preparation and checking of all contract documentation
• Liaising with trades and suppliers
• Assisting with the management, administration of the company's acquisition programs
• Prepare/send Variations, Claims and Receipts for clients in Finance Manager's absence
• Monitor and update all current forms/procedures, create new forms upon request
• Liaise with clients during the construction process of their new home: colour selections, set up scope/specs, contracts
• Exposure to understanding Quotes - Purchase Orders - Invoicing
• Chasing compliance certificates - monitor, collate, prepare for Final Certification and Handovers
• Job site preparation 
• Subcontractors - set up project contracts, monitor information and paper work validity by date

The successful candidate must have:

• 2+ years' experience with residential high end and multi-res exposure is favoured
• Intermediate Level of Proficiency in the Microsoft Office Suite of Programs
• Professional presentation and welcoming, friendly attitude 
• Motivated self-starter with a good work ethic
• Can work in an autonomous role
• Team Focus and Initiative
• Attention to Detail
• Professional phone manner