Student Support Officer
Support our students through their education journey with your exceptional administration and customer service skills.
Summary about this job
Administrative Assistants
Company: Foundation Education Pty. Ltd.
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-8-4666-3951
Fax: +61-2-8577-8279
E-mail: n\a
Site: n\a
Detail information about job Student Support Officer. Terms and conditions vacancy
The Australian Institute of Personal Trainers and Foundation Education are two of the leading providers of education in Australia. With an exceptional student graduation and employment rate, AIPT and Foundation Education are recognised by the industry for quality education and graduate outcomes. We offer a range of qualifications across Fitness, Business and Health in addition to a range of Short Courses.
About the Role
This is an excellent opportunity for someone who enjoys working in a dynamic and fast paced environment. With a strong focus on customer service, you will be providing a high level of administrative support to our student enrolment lifecycle.
Responsibilities
This role is responsible for providing strong support to our Student Operations Team and working closely with both internal and external stakeholders. This role provides a diverse scope of work which includes student enquiries, enrolment related support, planning & scheduling courses support, student record entries and file note updates as full administration support in our Student Management System.
Qualifications & Experience:
- Experience working with Job Ready or any student management systems will be highly regarded
- Experience in an RTO administration role (minimum 2 years desirable)
- Professional phone presence & presentation
- Intermediate computer skills
- Certificate III Business Administration/equivalent (desirable)
- Used to working to KPI’s and deadlines
Skills and Abilities
- Proven administration skills including high level of data entry accuracy.
- Demonstrated customer service skills.
- Open outgoing nature that quickly develops rapport
- An ability to prioritise work to meet deadlines.
- A motivated self-starter with the ability to also work well in a team environment.
- Strong attention to detail and accurate data entry.
- Excellent written and verbal communication skills.
To apply, please attach your resume through the Seek link. Only successful candidates will be contacted. No recruitment agencies please.