Online Sales Coordinator

Summary about this job

Detail information about job Online Sales Coordinator. Terms and conditions vacancy

If you have the following skills we want to hear from you:

• Customer Service and Administration Experience
• Strong time management and organizational skills
• Strong communication skills – written and verbal
• Typing Approx. 50 Words per min
• Positive attitude

Your Responsibilities will include:

• Attend to customer enquiries professionally over the phone, email and online.
• Process new orders and follow up on existing orders
• Update customer's to advise orders are shipped
• Solve customer issues
• Update customers in a timely manner with regards to their enquiries, out of stock purchases, and orders
• Listen to customer's needs, questions and be customer focus oriented
• Assist with customer hire enquiries and bookings
• Maintain high level of accuracy in data entry
• Attend to customers warranty claim, servicing enquiry and refunds
• Be a team player and maintain an adaptive and flexible approach in all roles/duties/responsibilities
• Liaise with various departments especially purchasing to provide high level of customer service

What's In It For You

• Competitive salary + 9.5% Superannuation
• Free onsite parking
• Ongoing extensive training and coaching 
• Flexible work arrangements
• A great company with a fantastic culture

About ILS:

With 16 retail stores across Australia, ILS has evolved in the last 14 years to position itself as Sydney's largest provider of medical and home care equipment and we are passionate about providing high levels of service to our customers.   

We have 2 full-time position available for an Online Sales Coordinator to join our Marketing Team.