Ticketing Officer temporary

Summary about this job

Detail information about job Ticketing Officer temporary. Terms and conditions vacancy

The Ticketing Officer is responsible for all aspects of:

• Sale of tickets for shows and events, including face to face bookings, group bookings and subscriptions
• Setting up tickets for shows at DRTCC and foyer and online promotion of shows
• Handling telephone enquiries and customer service
• Reconciling cash drawers at the end of each shift
• Daily, weekly and annual reporting on ticketing statistics and trends
• Providing clerical support to Manager and Supervisor when required

This is a temporary position up to 12 months covering parental leave.

This position is required to work occasional evenings and weekends.

• Liaising with a variety of customers and clients
• Ticket selling in the Box Office
• Website maintenance
• Providing administration support

Essential Selection Criteria

• Excellent communication, interpersonal and customer service skills
• Proven experience in handling and reconciling financial transactions including cash, cheque and eftpos on a daily, weekly and monthly basis
• Previous experience using computerised ticketing and/or event booking systems
• Ability to work independently as well as a willingness to provide back up support to team members
• Intermediate level computer skills and competence in the use of Microsoft based software packages
• Attention to detail and accuracy and an aptitude for analysing statistics, trends and reports
• Previous experience with web content management and social media applications
• Flexibility to work occasional evenings and weekends

Please refer to the attached Position Description for the entire scope of essential and desirable criteria which all applicants must meet, but not address at this stage.

Salary: $51,313-$59,634 per annum plus superannuation

Closing Date: 5:00pm on Friday 13 July 2018

Enquiries: Centre Coordinator Dubbo Regional Theatre and Convention Centre - 6801 4000

1. Please Fill out the questions in the application page below.
2. On the following page you'll have the opportunity to attach your resume.
3. Please note that once you start to complete your online application, you cannot save it and return to it later.  We would recommend that you create your answers in a separate document (e.g. word) then copy your answers into this page when you're ready.
4. All correspondence will be via the e-mail you have provided in your application.