Admin & Student Support Officer/Reception
This Admin Student Support Role provides support for academic, nonacademic, reception, enrolment, settlement and administration support.
Summary about this job
Administrative Assistants
Company: New Horizons
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-4270-8312
Fax: +61-7-1293-7676
E-mail: n\a
Site: n\a
Detail information about job Admin & Student Support Officer/Reception. Terms and conditions vacancy
- Education and Development-focused Organisation
- Supportive and Dedicated Environment
- A Collaborative Shared-Services team across 4 states
New Horizons Learning Centres is seeking a Student Support Officer to provide support for reception, academic/nonacademic, enrolment, settlement and administration support.
We are driven by our mission to empower people and organisation around the world to succeed through learning. We are a multi-award winning training solutions provider and a Microsoft Gold Certified Partner for Learning Solutions (one of two in Australia!).
The Candidate
To be successful you must have the following;
- Experience in CRICOS Student Support
- Experience with a student management system
- Experience with PRISMS reporting system
- Experience in a fast-paced reception environment
- Strong customer service and empathy skills
- Experience working with people of culturally diverse backgrounds
- Able to work under pressure
- Well presented with a polished phone manner
- Possess excellent written and verbal communication
- Friendly and approachable
- Driven to succeed and goal orientated
- Be willing to work an occasional later start/finish time where required with night students
What's in it for you?
- Development and training from industry experts and business leaders
- Strong internal training structure
- Strong family culture and supportive team environment (not a boiler room culture)
- Team and autonomous working environment
Day-to-Day Responsibilities
This role involves phone and face-to-face administration and support of both Domestic and International students of New Horizons Australia.
You will be responsible for;
- Providing support & advocation for international students
- Greet & directing students
- Maintaining student records
- Answering phones
- Schedule and maintain cleanliness of conference rooms and break-out areas
- Monitor and assist with all student exams
We're passionate about building a team of skilled and knowledgeable business professionals.
Operating in over 72 countries and 377 locations globally, be part of a team that is built from diverse backgrounds and experience. When you work at New Horizons Learning Centres, you're not just joining a company, but a team of brilliant minds, generous and fun people.
We're passionate about building a great work culture.
Work in an environment that encapsulates the definition of transparency, collaboration, respect and good wit; with a team that is driven, acts with purpose and has a vision. We value integrity, ethics, honesty, accountability, commitment and passion but don't just take our buzz words, click apply to find out more.