Service Coordinator - Immediate Start!

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Service Coordinator | Banyo | World Leading Manufacturer | Immediate Start!

Summary about this job

Administrative Assistants

Company: Kelly Services - Queensland

Location: Brisbane

Work type: Contract/Temp

Salary: $25.51 - $29.00 p.h.

Phone: +61-3-8331-2940

Fax: +61-8-7145-9623

E-mail: n\a

Site:

Detail information about job Service Coordinator - Immediate Start!. Terms and conditions vacancy

  • Service Coordinator
  • Banyo
  • World Leading Manufacturer

Job Summary

As a Service Coordinator you are responsible for the daily maintenance and dispatch of Technicians and Sub-contractors to ensure achievement of service, productivity, efficiency and required transactional standards.

Principal Duties & Responsibilities

Work closely with Customer Service Manager/Service Manager on Service Technicians work schedules and rosters to:

  • Organise and schedule Technicians’ workload - book planned maintenance (PM), quoted works, on-call rosters, emergency breakdowns, to maximise productivity and reduce downtime
  • Organise Sub-contractors (works, upgrades, quotes and approving invoices)
  • Generate purchase orders from PM’s for Sub-contractors
  • Liaise with clients/customers regarding expected installation and service call out timeframes and follow-up
  • Address/escalate customer issues related to jobs, invoicing, installations in a timely manner
  • Organise job upgrades for key accounts
  • Update TSM with job status
  • Archive and document management, ensuring records are accurate
  • Assist with inventory management when required
  • Administrative duties (including typing of quotes, answering phones, filing etc.)
  • Deal with various tasks that may arise from time to time.

Knowledge, Skills & Abilities Required:

  • A minimum of 2-3 years’ experience in a similar service position
  • Knowledge of maintenance processes
  • Geographic knowledge of city/state area
  • Technical understanding including product knowledge
  • Friendly and professional phone manner
  • Attention to detail
  • Intermediate to Advanced use of Microsoft Office suite

Special Competencies Required:

  • Sound time management skills and ability to work to deadline
  • Able to communicate effectively on all levels
  • Organisation and coordination of paperwork/reporting requirements
  • Ability to problem solve efficiently and assertively, with a positive attitude
  • Strong ability to multitask

Please click APPLY now to submit an application and connect with Jonathan Mathers on LinkedIn to keep up to date with all future job vacancies. https://www.linkedin.com/in/jonathanmathers1/

Kelly Services is a Fortune 500 company, operating in more than 30 countries and territories worldwide, with 25 years history in Australia and locate in every major city nationwide. We deliver staffing solutions across temporary assignments, permanent placements, outsourced recruitment and HR consulting. Our core service lines include Commercial, Industrial, Trades, Financial and Scientific resources divisions.

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