Customer Service administrative assistant

All vacancies of AustraliaAdministration & Office SupportCustomer Service administrative assistant

Food Manufacturer and supplier based in Pendle Hill are looking for a team member to join their customer service team on a part time basis.

Summary about this job

Administrative Assistants

Company: Elegre

Location: Sydney

Work type: Part Time

Salary: n\a

Phone: +61-2-4357-4835

Fax: +61-7-4337-9319

E-mail: n\a

Site:

Detail information about job Customer Service administrative assistant. Terms and conditions vacancy

  • flexible for school hours
  • combination of customer service and administration duties
  • dynamic environment, opportunity for future growth in role and responsibilities

Food Manufacturer and Supplier; Elegre are looking for a team member to join their customer service team, Monday- Wednesday between the hours of 9am- 2:30pm.

Responsibilities:

- Contacting customers on a call cycle to obtain their orders 

- Answering inbound and outbound customer calls

- Inputting customer orders and requests via accounts system

- Assisting in coordinating transport/freight arrangements for dispatching orders

- Responding and escalating customer complaints to the relevant departments.

- provide assistance to other team members to ensure a prompt response to all customer enquires

- provide effective and efficient administration support as required. 

- Monitoring sales trends, reporting these to sales team

-  Assisting accounts payable with any debt collection

- Responding to customer inquires via phone or email 

-check and confirm customer account status, inventory & pricing. 

 

Essential Criteria:

- Minimum of 1- 2 years experience in administration/customer service roles 

- Effective verbal and written communication skills

-  Proficient in all microsoft applications

- excellent problem solving skills

- flexibility to adjust to changing priorities and commitments

- Highly organized, with an ability to manage competing priorities and deadlines

- Eye for detail

- Accuracy and efficiency in data entry

- excellent customer service skills

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