Customer Relationship Coordinator
Bring your new homes experience and manage a portfolio of clients and guide them through the process of building their dream home!
Summary about this job
Client & Sales Administration
Company: Simonds Homes
Location: Sydney
Work type: Full Time
Salary: Great team environment
Phone: +61-3-8225-9444
Fax: +61-8-9711-1362
E-mail: n\a
Site: n\a
Detail information about job Customer Relationship Coordinator. Terms and conditions vacancy
Simonds Group, comprising Simonds Homes and Builders Academy Australia is an ASX listed organisation operating in four states across Australia. Since 1949, Simonds Group has continued to display a strong commitment to quality and customer service and a culture of building stable and rewarding futures for our people.
Throughout our history, Simonds Homes has developed an enviable reputation for building Australia’s best homes. Our goal is not only to provide our customers with high quality, affordable homes in some of the best land developments in Australia, but to ensure that they receive comprehensive and outstanding customer service throughout their home building journey.
THE OPPORTUNITY
As a Customer Relationship Coordinator in our Baulkham Hills operations team, your primary focus is to manage a portfolio of clients and guide them through the process of building their dream home. This involves tasks such as:
- Communicate with all clients on a weekly basis to provide regular updates
- Manage pre-contract administration per client
- Coordinate and book meetings with clients
- Ensure that all client files are updated with appropriate notes/information
- Liaise with banks/mortgage lenders re client finance approvals
- Maintain a current working knowledge of Simonds product and relevant promotions
- Communicate and liaise with other departments around file progress as required
WHO YOU ARE
Ideally, you have proven administration experience, preferably in the residential building industry. In addition, experience in delivering outstanding customer service to a diverse range of both internal and external customers will set you in good stead for this role.
You can work within and can contribute to a successful team, and are able to use your experience to achieve both individual and team targets and KPI's. You have an adaptable communication style which enables you to build rapport quickly and easily; and enjoy a thriving, fast paced environment.
You have the capacity to multi-task and have a flexible and adaptable approach to your work. Having high attention to detail, the ability to meet deadlines and have demonstrated planning/organisational and time management skills are desired.
JOIN US!
Are you looking to work with an organisation that is committed to providing exceptional customer service, that offers a great team environment and scope to develop your skills and knowledge? Look no further!
As an established and growing national business, Simonds can offer you a variety of career opportunities. In addition, there are fantastic benefits across a wide range of products and services (including discounts on our award winning homes); ongoing learning and development including RTO certification with Builders Academy Australia; and a safe, friendly and diverse workplace.
If this sounds like the opportunity you are looking for, we would love to hear from you. All applications are treated with the strictest of confidence.
Please note: You must have full Australian work rights to be considered for this role.
Recruitment agencies – thanks for thinking of us, but we have this one covered!