Warranty Clerk

All vacancies of AustraliaAdministration & Office SupportWarranty Clerk

WA Hino is currently seeking an experienced, highly motivated & professional Warranty Clerk to compliment its well established & successful team.

Summary about this job

Other

Company: WA HINO

Location: Perth

Work type: Full Time

Salary: n\a

Phone: +61-2-8045-1055

Fax: +61-3-7720-2623

E-mail: n\a

Site:

Detail information about job Warranty Clerk. Terms and conditions vacancy

WA Hino is part of Australia's largest Automotive Retail Group. AHG is a diversified automotive retailing and logistics group with operations in every Australian mainland state and in New Zealand. 

WA Hino is Australia's largest & most awarded Hino truck dealership and we are currently seeking an experienced,  highly motivated & professional Warranty Clerk to compliment its well established & successful team.

The role is integral to the administration support of the department. You will be responsible for all documentation relating to the service of vehicles as well as processing and completing all vehicle warranty claims whilst within their warranty period

Duties & Responsibilities

  • Maintain strong relationships with Manufacturers
  • Able to deal with warranty issues in a timely manner
  • Compile and complete warranty claims following guidelines set by the manufacturer
  • Keep valid, current and legible records of all claims submitted
  • Maintain warranty storage of return parts and return all parts requested
  • Maintain a monthly reconciliation of claims
  • File all correspondence, service letters, technical bulletins and standard repair time guides
  • Discuss all policy write offs with service manager or assistant service manager
  • Maintain clear direction on factory policy decisions
  • Complete costing of repair orders and assist in other department costing duties, if the manager requires

Skills & experience

  • Excellent interpersonal and communication skills
  • Outstanding organisational skills
  • Demonstrated experience as a Warranty Clerk or in a similar role. Previous experience with Chrysler, Jeep, Dodge and Fiat brands is advantageous
  • General knowledge of automotive parts and general automotive terminology
  • Intermediate computer literacy with good data entry and administrative ability
  • Exceptional attention to detail
  • Ability to adhere to strict processes
  • Ability to work effectively within a team environment 
  • ERA experience preferred but not essential

On offer is:

  • The opportunity to develop your career
  • A supportive management team
  • A professional working environment
  • A long term career opportunity

This is the perfect opportunity for a mechanic looking to progress to the next step in their career. 

If you are ready to make a change, have an enthusiastic attitude, and have the right skill set, please send your resume in complete confidence to Matthew Johnson at [email protected] or call 0409 773 048 for a confidential discussion.

We are committed to having diverse work places that reflect the communities in which we operate by attracting, developing and retaining talented women and men of all ethnicities, ages, sexual orientation and abilities. 

 

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