Invoicing/Customer Service Officer

Summary about this job

Detail information about job Invoicing/Customer Service Officer. Terms and conditions vacancy

Established transport and supply chain company that provides a range of services, such as container maintenance, storage, quarantine services and warehousing, is searching for an experienced Invoicing/Customer Service Clerk to join their team. This is a respected opportunity to work along a cohesive team at an old school trucking company who prides themselves on their high regard for health and safety.

Reporting to the Systems and Finance Controller, this is a very important role providing assistance in all administrative tasks supporting the transport and logistics teams, with a focus on sales invoicing and customer service. The main duties of the role include the following:

• Co-ordinate invoicing for the transport and CFS functions
• Verifying and following up sub-contractor invoices
• Ensure the invoicing cycle is kept within business standards (3 days)
• Providing support to and liaising with Operations team as required
• Responding promptly to customer queries and special requests
• Ensure customer records and jobs in data base are up to date and accurate
• Providing internal customer service to the team with a focus on high communication
• Scan and file paperwork relating to drivers and sub-contractors run cards
• Answering phones confidently and responding to basic customer queries as required

The ideal candidate will have a minimum of 3 years’ experience in a similar role, demonstrate a high level of customer service and attention to detail. Your ability to manage complex invoicing tasks and your clear and effective communication will help you go a long way with making a success in this role. You must display advanced computer skills, knowledge of the Maximus system would be an advantage but not essential.

To discuss this role further, please contact Madison Archer on 1300 890 554, or apply directly to this advertisement for your application to be considered.