Customer Service Officer/ Sales Administrator (Wholesale Furniture Supplier)

Summary about this job

Detail information about job Customer Service Officer/ Sales Administrator (Wholesale Furniture Supplier). Terms and conditions vacancy

• Permanent Full-time Position
• Work within a well-established, thriving business
• Dynamic growing business that appreciates their staff

About the Business:

FurnX consider themselves as one of the “the best in the industry” for the supply of commercial office furniture….throughout Australia. With warehouse distribution sites in Melbourne, Brisbane, Sydney and Perth they are positioned to provide rapid response to their customers….and are 100% committed to their fast turnaround promise.

The Furnx business is built on the premise of “the Customer is ALWAYS first”. As a rapidly growing independent Australian company Furnx choose to maintain an agile, no frills ethos where EVERYONE rolls their sleeves up.

As a wholesale only supplier they offer a fully stocked product range to their network of retail customers. FurnX also provide a supply and installation service for full commercial office fitouts.

About the Role:

Based out of Zillmere, a great opportunity has opened for an experienced Customer Service Officer/ Sales Administrator to join Furnx’s Head Office.

We’re looking for someone with initiative, attention to detail and a flexible common sense approach.

Strong communication skills, a highly motivated attitude and willingness to learn are essential in this role. The right person will have a VERY high level of accuracy, a can-do attitude and fire in their belly.

The role offers variety, responsibility and long-term stability.

Your Responsibilities:

• Be innovative and proactive in response to enquiries, delivering on Furnx’s already high standard of customer service.
• Accurate data entry with strong attention to detail.
• Provide efficient and effective customer support including follow-up.
• Work collaboratively and be part of a strong team culture.

Your Skills and Experience:

• Min 3-5 years demonstrated experience in a Customer Service/ Sales Administrator role.
• Demonstrated experience in a production, manufacturing or wholesale environment will be HIGHLY REGARDED.
• Strong interpersonal skills and customer focus.
• An innate “customer first” attitude and willingness to do whatever it takes to meet deadlines and client requirements.
• Strong attention to detail and focus on accuracy.
• Be self-motivated and have the ability to use common sense and initiative.
• High attention to detail, accuracy and ability to prioritise.
• Sound computer skills including the use of Microsoft Office (Word, Excel & Outlook).
• Demonstrated ability to learn new tasks and products quickly.
• Strong customer service skills, ethical standards and sense of loyalty.

What’s on Offer:

• Opportunity to work in a supportive, professional and friendly team environment.
• Well-established work systems procedures.
• Zillmere based – Work Close to Home
• An exceptional opportunity to become an Integral Member of a well-established, growing national industry leader.

Applications:
If this role sounds like the OPPORTUNITY you've been looking for, please submit your application (CV and a cover letter outlining your suitability for the role) now!!

Please note that only applicants meeting the criteria outlined above will be contacted as part of the short-listing process.

All applications will be treated as strictly confidential. Thank you in advance for your interest.