Customer Service Representative
New offices with on-site parking Training and development opportunities Friendly work environment with excellent benefits and incentives
Summary about this job
Client & Sales Administration
Company: Private Advertiser
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-2-3778-8664
Fax: +61-7-7269-2121
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
- Great career opportunity
- Be part of a culture that encourages initiative and innovation
- Be part of a friendly work environment with excellent benefits
The opportunity
We are looking for a customer service representative who wants to build a successful career and deliver exceptional service to our customers.
Our ideal candidate will need to possess excellent communication and customer service skills and be friendly, energetic and genuinely love working within a team environment.
As an Australian family owned business, we operate a number of iconic and best loved brands to numerous markets. We’ve got a reputation for doing great things for our customers. Our purpose is to create innovative solutions through a culture of empowerment and we need a customer service representative who reflects our purpose.
Your purpose
As a Doric customer service representative, you will provide a thorough customer service experience by effectively managing any issues and resolving queries as the first point of contact. Processing customer orders and providing confirmation in a timely manner. You will build strong relationships with customers and have a proactive approach to problem solving.
What you will need to succeed
We are ideally looking for a candidate that possesses the following;
- 3 years plus experience in a similar role
- Excellent written and verbal communication skills
- Excellent organisational and time management skills
- Exceptional customer service skills
- Ability to multi-task, manage competing priorities and meet agreed timeframes
- Ability to work both collaboratively as part of a team and independently
- A flexible and self-motivated attitude
- Knowledge of the Window and Door industry and/or Timber and Joinery industry would be beneficial but not essential as training will be provided.
- Attention to detail
- Flexible to work a monthly rotating shift Mon – Fri 8am–4pm, 8.30am-4.30pm and 9am-5pm
This is a great opportunity for a true customer service professional to join a large globally recognised company.
Please send your resume and cover letter to [email protected]
Application close: 20 July 2018
No agencies please