Business Assistant

Summary about this job

Detail information about job Business Assistant. Terms and conditions vacancy

• Fast growing, leading edge Consulting Practice
• Supportive team that values innovation, personal development and team work
• Permanent, full-time opportunity with focus on career progression

About the business

We are Resource Advisory, a business that believes that organisations should be places where people thrive! We are a small and caring team that values teamwork, individuality, care and commitment.

Our business operates under two brands (and two public faces). Our Advisory practice works inside Organisations with Leadership Teams who experience frustrations and challenges with the Coordination of Action and Communication. We help them by building skills and practices to enable leaders and teams to have the conversations that are necessary during times of change.

Our Leadership Program, Liberated Leaders is our flagship Program. Twice per year, each year, we invite 30 leaders to participate in a 10-month Leadership Program that transforms how they lead. This is the part of our business that requires support from a powerful and enthusiastic support team.

We began our Liberated Leaders program to reach more leaders and offer more value in our education experience. We suggest that great leaders are great learners. We believe that leaders benefit from reconnecting with the learning process – and the discomfort of being a learner. Our aim at Liberated Leaders is to provide an environment and curricula that 'wakes' leaders to the infinite possibilities they can explore in their current roles, offering the skills, moves and practices to uncover future opportunities by shifting perceptions of self, others and the world. 

Our parent company is Resource Advisory which started as a sole proprietorship in 2007 and with a rapid uplift in business in 2008 began trading as a Proprietary Limited Company. Founded by Paula Drayton, Director, Resource Advisory has since it began, been helping individual leaders, teams and entire Departments deliver communication, coordination, leadership and engagement outcomes that are adopted, owned and sustained by company employees and leaders.

During the past decade, Resource Advisory's Services have evolved significantly to gather expertise in communication, change, leadership, customer and employee engagement.

We are not an ordinary company. Our standards are super high. Our work ethic is strong and we value and reward initiative. Consider our workplace and practices an example of where an 'entrepreneurial environment' meets big business standards – and we LOVE it this way. Agile, fun, fresh and creative.

The work in our Company and leading Program is progressive. We work on the Google environment, believe in learning, sharing and collaborating and want our staff to aspire to learn and grow whilst working within our business.

About the role

Your job will be to support the Directors of the company and the Business Manager. As a rapidly growing company we require support in the day to day operations of the business which includes, but is not limited to:

• Supporting the needs of our growing business and process development including Google Sites.
• Support the delivery of client services including the printing, collation and organisation of delivery of materials 2 weeks ahead of engagement.
• Managing client workflow setup and updating workflow as required.
• Preparation of monthly reports for clients.
• Identifying next steps from client workshops and anticipating both client and directors needs.
• Management of contact and client databases.
• General administrative duties including: answering and directing incoming calls and diary management.
• Receipt management and monthly reconciliation of expenses.
• Travel coordination.
• Diary management.
• Document formatting and management for proposals, reports and client documentation.
• Supporting the migration to GoogleSites.
• Research as required including data and market scanning for Leadership and Transformation opportunities.
• Supporting the management of social media accounts.
• Typing up notes from Client Workshops into summary document for Directors.
• Database monitoring and manipulation.
• Event coordination.
• Supporting the creation, delivery and assembly of content from Directors
• Liaising with prospects.
• Identifying new business opportunities.
• Supplier liaison.

If you want more, and are up for it, we can shape this role to meet your special strengths and individual flare.  We want you to grow and develop and feel valued as an integral part of our team!

Benefits and perks

We are hiring in Canberra, because our Business Manager resides there and we value 'teaming' and feel this location will offer the most support for this role.

Our business is always on the move and has office locations in Sydney, SE Queensland, and Canberra. We operate primarily from Sydney and have clients in all Capital cities in Australia. 

Our work environment is fun and team-based. We have an operational team meeting every morning and our International staff connect every day for a creative team meeting. This keeps our business moving smoothly and in great communication.

What we offer:

• A private work-station in a modern shared-office environment in Canberra;
• All tools of trade including mobile telephone and new MacBook Pro;
• We value work-life balance for our staff and support you to value this too;
• Flexible work arrangements where required;
• A balanced workload that will both stretch you and have you reaching a sense of achievement;
• A dedicated Business Manager to Coach and support your daily activity;
• Guidance and support from Business Directors;
• Coaching support from business Directors;
• Access to all of the Learning Programs we deliver including Liberated Leaders, valued at $15,000 plus GST;
• Monthly, Quarterly and Annual Team events (the latter typically held in SE QLD) to ensure we are connected in relation to communication and meeting each other's needs as we grow.

We are open to our next valued employee being regionally based somewhere along the East Coast of Australia.  

Skills and experience

Our ideal candidate is someone with a 'can-do' attitude! Communication in our business is vital so we require someone with excellent written and verbal communication skills. An administration or customer service background would be ideal but is not required as we will provide on the job training, coaching and mentoring.

• Strong customer focus.
• Strong desire to learn.
• Self-motivated, self-starter.
• Excellent written and verbal communication skills.
• Excellent completer of commitments.
• Extensive Microsoft office experience.
• Excellent administrative skills.
• Planning and time management skills.
• Capacity to follow instructions and execute independently.
• The ability to multitask, work under pressure and meet deadlines.
• Discretion and confidentiality.
• Accuracy and strong attention to detail.
• Honesty and integrity.
• Keyboard skills – 60 WPM.
• Ability to travel interstate when required.