Service Coordinator
Our Service division is looking for a well organised multitasking Service Coordinator to join our fun friendly team.
Summary about this job
Client & Sales Administration
Company: Auscool Air Conditioning
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-4341-9005
Fax: +61-3-6740-1555
E-mail: n\a
Site: n\a
Detail information about job Service Coordinator. Terms and conditions vacancy
About the business and the role
A bit about us
Auscool Commissioning services is a medium sized Service and maintenance company who offer clients a comprehensive range of solutions for maintaining, commissioning and repairing all major brands of mechanical air conditioning & Ventilation systems. We strive to building trusted client relationships.
Your Role
The applicant best suited to this position will have experience within a Job Coordinating position with a knowledgeable background in Administration. Applicants will be considered by those who have at least two years experience, in which skills have been gained through previous/current positions.
As a motivated and highly organised team player, you will happily perform tasks both in a teamed atmosphere, yet still be able to work independently. You will be able to prioritise and excel in liaising with clients and always provide excellent customer service and a friendly outgoing attitude.
**Must be an Australian Resident**
Salary will be negotiated and will be dependent on experience and knowledge.
Job tasks and responsibilities
- Receive and manage incoming and outgoing calls accordingly
- Monitor, control and manage project requests to meet clients expectations
- Coordinate day to day bookings for service, maintenance and repair.
- Coordinate daily/weekly scheduling for service techs
- Creditors & Debitors
- Process weekly/monthly invoicing
- Assist with generating Service Quotes
- Liaise with Clients for Preventative Maintenance schedules
- Create Purchase orders within Simpro for all spare parts and stock
- Submit Warranty Claims when necessary
- Daily General Administration
Skills and experience
- Experience with the software program, Simpro
- Competent with computers
- Manage issues and independently take action in a timely manner.
- Experience in similar role for at least 2 years
- Excellent communication and organisation skills
- Friendly and outgoing nature