Client Service Executive

Summary about this job

Detail information about job Client Service Executive. Terms and conditions vacancy

• Federal Government role
• $45-47 per hour
• Mascot location

Hudson have an exciting new position for a well established Federal Government Agency.

About the role:

• Assist operations managers and the delegate to efficiently progress applications
• Oversee and manage the application accreditation pipeline
• Address, communicate and deliver front line client service enquiries on behalf of team managers.
• Deliver and undertake projects and tasks varying in complexity under the guidance of manager/s, and complete to a high standard
• Manage stakeholder expectations and operational issues through appropriate escalation
• Co-ordinate committee(s) and meetings including the taking and publication of minutes.
• Undertake event planning and administration tasks associated as required.
• Other duties as instructed.

The successful applicant will have:

• Proven ability to deliver high level client service, managing expectations and competing priorities
• Experience in using multiple software platforms and databases such as word, excel, TRIM, client relationship manager or similar and/or the ability to learn these programs quickly to the required level.
• Proven ability to manage multiple tasks, exercise initiative, meet deadlines and to operate under pressure;
• Demonstrated excellent verbal and written communication skills;
• Proven ability to build and maintain relationships with all levels of internal and external stakeholders;
• Proven ability to conduct themselves professionally at all times adhering to the APS Code of Conduct
• Met and will maintain Baseline Security Clearance;
• Met and will maintain Employment Suitability
• Australian Citizenship
• Current NSW Drivers Licence

To submit your application, in strict confidence, please apply online using the appropriate link below. Alternatively, for a confidential discussion, please contact Sophie Kelly on 02 8233 2252 or email [email protected]