Admin & Customer Service Officer

All vacancies of AustraliaAdministration & Office SupportAdmin & Customer Service Officer

Fantastic opportunity working for a well respected organisation. Busy and varied role. Immediate start. Temp to Perm opportunity.

Summary about this job

Administrative Assistants

Company: TwoScots Recruitment

Location: Melbourne

Work type: Contract/Temp

Salary: n\a

Phone: +61-3-3990-1742

Fax: +61-2-5612-1758

E-mail: n\a

Site:

Detail information about job Admin & Customer Service Officer. Terms and conditions vacancy

  • Genuine temporary to permanent opportunity for the right candidate
  • Inner suburbs location
  • Supportive and welcoming organisation

About the Company

Our client is a progressive organisation operating within the Health Care sector and due to continued growth are seeking two experienced Customer Services Officer to join their team. This is a fantastic opportunity to join a professional yet supportive team in a genuine temporary to permanent opportunity.

About the Role

In this role you will provide superior customer service using your positive can do attitude.

Your main duties and responsibilities will include:

  • Providing key administrative support
  • Answering all incoming calls and emails
  • Dealing with customer queries and complaints via phone
  • Liaising with internal and external customers
  • Coordinate collection of client records and follow up with clients
  • Ensure client information is accurate and up to date on the system
  • Administrating internal processes and procedures within the team

Skills & Experience

  • SAP experience is essential
  • Previous experience working within the Healthcare industry is desired but not essential
  • Exceptional customer service skills
  • Ability to have difficult conversations
  • Excellent written and verbal communication skills
  • A positive and can do attitude
  • Outstanding organisational skills and ability to prioritise tasks efficiently
  • Proficient use of Microsoft Office

How to Apply

If you think this sounds like a great opportunity please click APPLY now or for a confidential discussion please contact Virali on 8624 2518.

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