Purchasing & Customer Service Coordinator

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JD Healthcare are currently searching for a Purchasing and Customer Service Coordinator to join the growing team.

Summary about this job

Administrative Assistants

Company: JD Healthcare

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-8-9443-4878

Fax: +61-3-2966-1841

E-mail: n\a

Site:

Detail information about job Purchasing & Customer Service Coordinator. Terms and conditions vacancy

  • Customer Service / Import / Distribution - Full Time Role
  • Established and Growing Healthcare Company
  • Great Culture and Supportive Team

JD Healthcare is a leading distributor of healthcare products in Australia, headquartered in Mt. Kuring-Gai.  At JD Healthcare, we strive to provide the very best in healthcare the world has to offer. We collaborate with overseas brands and seek to deliver top quality healthcare solutions. With a wide network of distributors around Australia, New Zealand and Asia, we can offer these brands to almost any location, quickly and efficiently.  We continue to grow year-over-year and are focused on building a collaborative and engaging workplace.

 

The Role

JD Healthcare are currently searching for a Purchasing and Customer Service Coordinator to join the growing team. The position reports to the Administrative Manager and is responsible for ensuring the efficient handling of customer orders and inquiries. When a client order is placed, the Purchasing and Customer Service Coordinator will determine whether these orders can be filled from current warehouse stock, or whether additional stock will have to be ordered. They will inform the clients of expected delivery timelines and deliver a high level of customer service at all times.

 

Key Responsibilities

  • Purchasing of existing items for clients and procuring new items from suppliers
  • Conducting inventory analysis and landed cost variations and preparing reports for the management team
  • Conducting forward-looking analysis to prevent stock outages
  • Building strong relationships with the global supplier network to improve shipping efficiency
  • Providing freight costs and delivery timelines through tracking inbound and outbound shipments

 

The Candidate

  • Minimum of two years experience working in a purchasing role
  • Prior experience importing products into Australia
  • Strong technical computer skills, including experience with Excel and ideally an ERP system
  • Strong level of attention to detail and the ability to prioritise work to ensure a high level of customer satisfaction
  • Strong communication skills, both written and verbal and the ability to work closely with all areas of the business

 

This is a fantastic opportunity to join a growing team where you will have the opportunity to work with customers and suppliers around the world. The role offers excellent growth potential in a dynamic and entrepreneurial work environment. 

Please forward your CV and cover letter to [email protected]

Only shortlisted candidates will be contact for an interview.

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