Customer Service & Order Entry

Summary about this job

Detail information about job Customer Service & Order Entry. Terms and conditions vacancy

• Up to $27 per hour + Super | Horsley Park Location
• 38Hours per week | Flexible to cover shifts between 8am - 6pm, Monday to Friday
• ASAP Start | Temp with a potential to go Permanent

This is a fantastic opportunity to join the Global Leader within Logistics Industry. Based in over 220 Countries our client prides themselves on delivering a high-end service, specialising in courier services and international shipping. They are currently seeking experienced order processors with great customer focus to join their growing team in their brand-new facility in Horsley Park. Our client offers so many additional perks including onsite parking, career progression and a potential to be offered permanency. You will be positioned within one of the key teams focusing around medical and pharmaceutical products.

The duties will include but not limited to:

• First point of contact, answering general enquiries through telephone and email correspondence
• Customer Service
• Processing orders via an in-house logging tool, Oracle and MS Outlook
• Processing Returns and Claims
• Maintain data integrity, confidentiality and accuracy
• Tracking and Investigating orders
• Updating customers in relation to their orders

To be considered for this fantastic opportunity, you must have the following:

• Excellent Data integrity, efficiency and accuracy
• High attention to detail
• Superior communication skills both written and verbal
• Proven previous experience in Oracle, SAP or other ERP systems
• Thorough understanding of Orders, Returns, Consignment Notes and Reverse Purchase Orders 
• Ability to work within a high volume, fast paced environment
• Excellent multitasking and organisational skills to ensure all deadlines and priorities are met efficiently and effectively.
• A strong team and task focus
• Prior Transport/Logistics or Pharmaceutical/Medical Industry experience is desirable