Customer Service/ Administration Officer - Maternity Leave Cover
Fantastic opportunity for an experienced Admin Officer with positive, proactive and professional approach to work in a great team environment.
Summary about this job
Administrative Assistants
Company: Service Stream
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-7720-4080
Fax: +61-2-4725-1528
E-mail: n\a
Site: n\a
Detail information about job Customer Service/ Administration Officer - Maternity Leave Cover. Terms and conditions vacancy
Service Stream is Australia's leading provider of end to end solutions in the telecommunications and utilities sectors. We are a wholly Australian-owned company, which has been successfully delivering a wide range of services for over 25 years. Our strategic planning, quality, reliability and delivery have resulted in the company becoming a leader in the utility metering and environmental services industry.
The Role
Fantastic opportunity for an experienced Admin Officer with positive, proactive and professional approach to work in a great team environment. This is a full time position required for a 6 months Maternity leave cover.
Based at our Arndell Park office, the Customer service/Administrator Officer will be responsible for the following:
Completion of phone calls to customers to book in site appointments for disconnections and reconnections of gas services
Completion of work orders in the Client database
Completion of task allocation to field staff and liaising with field based resources
Responding to incoming phone calls and emails
Dealing with customers and customer complaints
Liaising with field based and office based employees to confirm / assist in the completion of tasks
Ensuring accurate data entry
General office duties and administrative tasks
To be successful in this role you will be expected to possess:
Well-developed verbal and written communications skills
Excellent customer service skills
Proficient with Microsoft Office including Word, Excel and Outlook
Ability to manage time effectively, prioritise work and meet deadlines
Exceptional organisational and administration skills
High level of attention to detail
Demonstrate a positive, proactive, professional approach with a can do attitude
Ability to work autonomously and take ownership of your work
If you consider you have the skills and experience to be successful in this position, please apply by clicking on Apply button.