Administrative/Customer Service Assistant (Part-time, fixed term)

Summary about this job

Detail information about job Administrative/Customer Service Assistant (Part-time, fixed term). Terms and conditions vacancy

Due to increased workload during the peak application period, The Victorian Tertiary Admissions Centre (VTAC) has one fixed-term part-time 0.4 contract position available in administration and customer service.

The role is 8:45am -5:06pm Tuesdays and Thursdays 14 August 2018 – 20 December 2018.

The specified days are non-negotiable until the end of October. In November and December, alternate days may be possible.

This role will spend approximately 50 per cent of their time answering applicant phone enquiries. The remainder of the time will be divided between email enquiries, data entry, reception duties and processing both hardcopy and digital documents.

To be considered for these positions you must be able to demonstrate:

• Telephone customer service experience
• Administrative experience
• Exceptional attention to detail
• An ability to work under pressure
• Experience with repetitive tasks
• Computer literacy skills
• Excellent oral and written communication skills
• The ability to pick up new tasks quickly

Applicants must also hold a valid Working With Children Check or be willing to obtain one.

Applications providing a resume with two referees, and a single page cover letter addressing the selection criteria, should be addressed to: Katrina Cain, Senior Operations Coordinator, Customer Service Unit via email to [email protected]

Download the position description and general information from http://www.vtac.edu.au/employment

Position location: 40 Park Street, South Melbourne VIC 3205

Salary: HEW level 4.4 pro rata ($61,472 full-time equivalent) plus superannuation

Applications close: 11:59pm, 22 July 2018

For further information, contact: Katrina Cain on (03) 9926 1037 or email [email protected]

Position No.:  50041702

Employment type:  Part-time (0.4), fixed term contract