Government - VIC - Dept of Education - Customer Service Managers
Customer Service Managers required for managing cleaning services to schools - Bayside, Inner & Outer east and Mornington
Summary about this job
Office Management
Company: Spotless
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-4654-6350
Fax: +61-7-2249-9485
E-mail: n\a
Site: n\a
Detail information about job Government - VIC - Dept of Education - Customer Service Managers. Terms and conditions vacancy
Spotless are excited to announce our new contract for Victoria Schools and we want you to be part of our team!
We will be providing cleaning services to schools across Bayside, Inner & Outer Eastern Suburbs and the Mornington Peninsula!
We are looking for experienced Customer Service Managers to lead our Spotless Cleaning teams.
You will be responsible for the management of all aspects of the business and to ensure the long-term sustainability of the contract.
Responsibilities of this position include:
- Build and maintain mutually beneficial client relationships
- Develop and implement strategies to meet client requirements and monitor client satisfaction
- Regularly monitor contract performance to ensure compliance standards and KPIs are met
- Analyse relevant financial information and maximise financial returns on the contract
- Provide strong leadership and direction to develop an exceptional team
- Drive a culture of safety, ensuring a safe work environment for employees and subcontractors
To be successful in this position, you will have:
- Tertiary qualifications in a business or commerce related discipline (or demonstrated equivalent professional training and experience)
- Demonstrated experience in developing solid client relationships
- Proven experience in building growth within a contract environment
- Highly developed written and oral communication skills, combined with presentation and marketing ability
- Strong financial acumen
- Experience managing individuals and teams
- Current experience and technical knowledge in cleaning services
Please note: As a pre-requisite, candidates will be required to supply their own Working with Children Check- Victoria and undertake a National Police Clearance
Screening of applications and interview scheduling will commence immediately, so don’t hesitate and apply now!
Spotless is an Equal Opportunity Employer and encourages Indigenous Australians to apply.