Claims Support Officer
Insurance operations division seeking administration and customer services professional to join them ASAP
Summary about this job
Data Entry & Word Processing
Company: Hays Talent Solutions
Location: Sydney
Work type: Contract/Temp
Salary: n\a
Phone: +61-7-5368-6563
Fax: +61-7-5309-8986
E-mail: n\a
Site: n\a
Detail information about job Claims Support Officer. Terms and conditions vacancy
- Supporting claims lodgement department
- Contract with possible extension
- Sydney CBD
The Role
Working within the insurance operations division, your core responsibility will be managing incoming calls from customers and advisors, processing claims and providing administrative support to the overall claims process.
Key Responsibilities
Answering all inbound calls for notification of new claims, professionally and with courtesy
Setting up new claims and updating the relevant systems and completing all associated documentation
Providing information to Case Managers and stakeholders as required.
Generating letters and issuing claim forms to customers and advisers
Undertaking any general administrative duties
Skills & Experience
Passionate about customer service
Professional attitude
Administration / data entry experience
Motivated and committed
Ability to manage expectations
About the Company
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
For additional information about the company click on link below.
https://www.suncorp.com.au/