Customer Service Role in Hearing Healthcare
Customer service, administration, and business development in our Batemans Bay Hearing Healthcare Clinic.
Summary about this job
Receptionists
Company: Connect Hearing
Location: Wollongong, Illawarra & South Coast
Work type: Part Time
Salary: $45,000 - $50,000 pro-rata
Phone: +61-3-6545-2850
Fax: +61-2-1676-8628
E-mail: n\a
Site: n\a
Detail information about job Customer Service Role in Hearing Healthcare. Terms and conditions vacancy
- Permanent part time role, 3 days per week
- Competitive salary plus incentives
- Work with a team who are passionate about helping our Customers
Connect Hearing is a leading nationwide provider of hearing health care services. As a progressive firm, we are growing rapidly with over 140 permanent and visiting clinics established throughout the nation. Our accomplished clinicians have exceptional knowledge and understanding of the latest digital and wireless hearing solutions available within the industry. We want to make a positive difference to people's lives.
We require an enthusiastic person to work in our Hearing Centre in Batemans Bay, NSW. This role is for a Client Care Representative who can work independently with minimal supervision as well as working as part of a team. The role requires strong customer service and Microsoft Office computer skills.
The ideal candidate will have a can-do attitude and understand the importance of creating and maintaining customer relationships with a predominantly older clientele. Previous hearing industry or sales experience would be highly regarded, but not essential.
Position Requirements:
• Customer service/sales focus.
• Mature approach/Self motivated and able to work alone/unsupervised.
• Excellent organisational and prioritising skills.
• Dynamic customer service skills both over the telephone and face-to-face.
• Ability to be flexible within the workplace and work effectively within a team.
• Willingness to learn basic repair and maintenance of hearing aids.
Key Accountabilities:
• Manage our customers' experience for optimal outcomes.
• Grow business for the clinic through local area marketing activities and client engagement
• Responsible for efficient operation of the Hearing Clinic.
• Learn and efficiently use Navision financial management software.
• Perform general administration duties.
For further details about our organisation, please visit the Company's web site at: www.connecthearing.com.au
We look forward to hearing from you.