Customer Liaison Officer - Residential Construction

  
Reporting into the Operations Manager, you will work within a team of 3 where you will be responsible for providing end to end customer service across 30 - 40 files.
   
Your responsibilities will include but not be limited to;

• Set up and maintain project files from pre-site to settlement
• Contract variations
• Liaise with estimating and drafting teams 
• Obtain permit applications and developer approvals
• Provide Administrative support to the sales and estimating teams
•  Prepare and make sure contracts are approved prior to signing 
• Attend weekly meetings to ensure workflow are being adhered to
•  Prepare site files complete with all current project documentation
• Prepare handover packs 
•  Provide excellent customer service at all times while maintaining a 'sense of urgency'
• Ad hoc Administration duties 

To be considered for this opportunity you will have;

• Experience working in a similar role within residential construction
• The ability to work autonomously, towards deadlines
• Excellent communication and customer service skills
• Strong interpersonal skills with the ability to liaise across the business with ease
• Well developed time management and organisational skills

  
If you feel your experience matches the person specification please contact Raquel Anderson on 0293768200 or click apply.