Senior Workforce Planner / Scheduler
Calling all Workforce Planning / Scheduling professionals for a newly created and exciting role at our Coldflow Head Office in Springvale!
Summary about this job
Office Management
Company: Cold Flow Air Conditioning
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-3516-4009
Fax: +61-8-3661-5081
E-mail: n\a
Site: n\a
Detail information about job Senior Workforce Planner / Scheduler. Terms and conditions vacancy
- Exciting opportunity to join our growing and forward thinking company
- Utilize your workforce planning experience within a key role within our business
- Springvale location
A household name with a proud family heritage of over 44 years as Melbourne's premier Heating & Cooling company, Coldflow offers amazing opportunities and genuine career prospects for hard working, dedicated and customer focused people.
Due to the expansion of our business, we're looking for an inspiring and energetic Workforce Planner / Scheduler to join our team in a key role based in Springvale.
In this exciting new role, your duties will include, but will not be limited to:
- Forecasting, capacity planning, scheduling and real time management of adhoc scheduling demands;
- Optimising resource and KPI delivery to ensure appropriate staff are allocated at the right time to provide service quality and targets to meet demands;
- Maintaining a high performance culture through effective management techniques and engaging style of leadership;
- Champion customers' needs and use data to make informed decisions;
- Initiate and drive continuous improvement, identifying opportunities to make our customers lives easier;
- Building strong relationships with both internal and external stakeholders, providing feedback and advise the relevant departments where issues are identified;
- Keep ahead of industry's developments and apply best practices.
Who you are and what you've done:
- A proactive, organised and flexible professional who utilises their initiative and strategic mindset to create business efficiencies;
- Experience building close relationships with customers, suppliers and internal/external stakeholders at all levels of management;
- Demonstrated experience providing a superior level of customer service;
- Had previous experience working in a fast-paced environment and flourish when the pressure is on;
- An ability to look at the bigger picture and assess risks and requirements to ensure the right resources are in place;
- Sound communication and engagement skills;
- You strive at looking for better processes and ways of working;
- Whilst not essential, exposure to the HVAC industry would be highly regarded.
If this role sounds like the one for you, we would love to hear from you by clicking the "Apply Now" button.