Service Administrator

Summary about this job

Detail information about job Service Administrator. Terms and conditions vacancy

Service Administrator 

Waterlogic is Australia's largest national supplier of water filtration systems. We supply, install and maintain Point of Use Water Filtration systems direct from the mains water supply to the commercial, industrial, government and domestic sectors. 
 

This is a role where attention to detail is critical. 

The opportunity 

• Reporting to the Qld Service Manager, you will be a part of a team making a difference by creating industry leading customer experiences. 

• We will provide all of the required training & tools that will set you up for success. 

• This is an opportunity to make your mark, build and further your career. 

• Located at our Capalaba Office. 

The role 

• Daily communication with customers, technicians and Approved Service Agents for the purpose of scheduling installs, routine and general maintenance services. 

• Promote the company ethos by providing an exceptional customer experience. 

• Work with other departments to achieve business goals. 

• Carrying out customer follow-up communications. 

• General office administration duties. 

Knowledge & experience: 

• A proven Service co-ordination background. 

• Strong customer service focus. 

• Strong attention to detail. 

• Ability to create and maintain strong relationships with both internal and external customers. 

• Strong organisational and communication skills. 

• Ability to meet deadlines and work under pressure. 

• Ability to work as part of a team or autonomously. 

• Experience with facilities management would be highly regarded. 

• Experience with TSM will be highly regarded. 

This position offers an immediate start with full training provided. 

To apply, please submit your application by clicking Apply Now and attaching your resume with a covering letter specifically outlining how you meet the requirements of the role.  

No agencies please.