Receptionist - Next Gen Clubs

Summary about this job

Detail information about job Receptionist - Next Gen Clubs. Terms and conditions vacancy

Are you an experienced Receptionist looking for your next opportunity to work in a beautiful environment and be part of a great Team?

Our Receptionists are pivotal to our business as they create the first impression that our members form of Next Gen. They are the face of our business and are responsible for delivering the Next Gen experience and have expert knowledge of the business and pride themselves on providing first class customer service.

About the Role

This position is very diverse with a requirement to understand and keep up to date with everything that’s going on in the Club at any given time. Day-to-day tasks will include: Answering the telephone, manage customer queries and complaints, booking classes and greeting members as they enter the club.

As the first point of contact for an array of visitors to the club, the successful candidate will be immaculately presented with exceptional communication skills.

The following hours are required:

• Hours spread across Monday-Sunday
  
• Some weekend shifts may also be required for this role

About You

You will be approachable, friendly and professional, able to operate in a fast paced environment whilst maintain a positive and calm demeanour. You must have at least 12 months experience in a 5 star service delivery position and be adaptable, flexible and able to think on your feet.

As the successful Receptionist you will be able to demonstrate:

• A minimum of 12 months experience in a similar role;
• Having a courteous and friendly manner;
• Exceptional personal presentation;
• An interest in the health and fitness industry;
• Being a vibrant and outgoing individual;
• Clear verbal and written communication skills;
• A personal drive to provide a high level of customer service and satisfaction;
• Highly developed customer relations skills;
• The ability to master required software applications;
• Having the ability to work autonomously and in a team environment;
• Able to build rapport with members and internal staff; and
• Works in a calm, methodical manner when under pressure.

If this role sounds like YOU, and you want to join a business passionate about health, fitness and customer service then please APPLY today for your chance to join the Next Gen Team at our beautiful Memorial Drive Club.

Next Gen Clubs as an employer:

Next Gen Clubs is a great place to grow your career and our culture is central in making Next Gen Clubs a fantastic place to work. Our facilities are beautiful and We believe that our employees are our greatest asset and are the key to our success. We reward and recognise initiative and performance while investing in our employees to keep them challenged and genuinely passionate about our brand.

We are internationally established with opportunities open to all our employees both in Australia and New Zealand. We want you to use and experience the club first hand, so we also offer complimentary club membership to our full time employees.

About Next Gen Clubs:

Step into any Next Gen Club and instead of finding a regular health club; you'll escape to an inner-city country club. Extensive fitness facilities are complimented by racquet facilities, aqua, social and relaxation areas to provide a welcoming and uniquely different environment to traditional health clubs that appeal to both individuals and families alike.

From its original base in Adelaide, Australia, the Group now includes one club in Sydney, two clubs in Perth, one club in Canberra and one in Auckland New Zealand.

Our family orientated clubs offer unrivalled facilities and service levels for our members with state-of-the-art exercise machines, indoor and outdoor pools and hundreds of exercise classes per week. Our racquet facilities include tennis and squash courts. Additional facilities include licensed cafés and lounges with free internet access, crèches, children’s play rooms and programs.

www.nextgenclubs.com.au

Please note:

• Flexible hours and days are required for this role
• Proof of right to work in Australia documentation will be required to be presented at the first interview
• We are inviting direct applicants only