Customer Solutions Analyst
12 MONTH CONTRACT POSITION, IMMEDIATE START paying up to $95k per annum
Summary about this job
Client & Sales Administration
Company: Quest Personnel
Location: Melbourne
Work type: Contract/Temp
Salary: $80,000 - $94,999 plus super
Phone: +61-8-4610-6060
Fax: +61-7-8568-9792
E-mail: n\a
Site: n\a
Detail information about job Customer Solutions Analyst. Terms and conditions vacancy
About the business
Our client is a large national resources organisation delivering their products to a variety of retail organisations through Australia
About the role
12 MONTH CONTRACT POSITION, IMMEDIATE START paying up to $95k per annum
As a Customer Solutions Analyst, you will be supporting the sales team ensuring customers order and inquiries are resolved. Listen to customers and work with them on building success.
- You will need strong administration and attention to detail.
- You will be comfortable communicating via the phone and email and handing time driven deadlines
- You will be tasked with process improvement.
- Collaborative in nature you will be a team player and comfortable working with ambiguity.
- You will take responsibility for dealing with a variety of administrative duties dealing with the commercial lubricant business.
Benefits and perks
- Enjoy working in a large corporate and professional environment
- Working in a fast paced and dynamic team
Skills and experience
We are looking for people with;
- Minimum 3 years' experience in sales operations/sales analytics and project management roles
- A commitment to high level of customer service
- Take ownership with can-do attitude
- Strong Systems experience including high levels of proficiency with Excel, Word, Powerpoint, VISIO, JDE, Saleforce
- Lean/Six Sigma experience is desirable
- A passion for customer interaction and the capacity to support a range of customers with differing needs and experiences.
If this sounds like you, please submit your CV immediately by hitting the APPLY NOW button or call Tracy Jee on 0403 463 388 if you need further information.