Senior Customer Service Consultant
An experienced customer service professional is required to join this Melbourne based Industry Leader
Summary about this job
Office Management
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: $55,000 - $64,999
Phone: +61-8-3281-8757
Fax: +61-8-2819-2226
E-mail: n\a
Site: n\a
Detail information about job Senior Customer Service Consultant. Terms and conditions vacancy
- Take control of your future
- Long term opportunities
- Multiple Locations
Senior Customer Service Consultant
An experienced customer service professional is required to join this Melbourne based Industry Leader. Could you be a part of the next generation of leaders?
This leading organisation offers a diverse, inclusive and dynamic culture. This well-established business offers its staff the opportunity to contribute and continually improving. You will join a team of professional, committed and hardworking individuals who all strive to make a difference.
We will provide you with access to full training and development to ensure you are confident to achieve your goals with product information and branch operations. We offer competitive remuneration, and an outstanding work environment.
About the Role & Requirements
- Dealing with customer enquiries
- Resolving escalated issues and supporting the wider team
- You will have a positive attitude and enjoy working in front line customer service, providing a true customer experience.
- Ideally possess a trade or similar employment background to assist customer bringing their ideas alive
- You enjoy the challenge of a sales environment, knowing each day that you've made a positive difference and impact to your customers
- You enjoy a structured work environment, with policy and procedure guiding your daily tasks
- Being busy across a number of tasks at any one time keeps you motivated.
- You would like working as part of an innovative team
- Have a genuine interest in supporting team members
- You really believe in putting People First
- Proven experience in a senior customer service role
- Excellent communication skills and attention to detail
- Advanced admin skills with good knowledge of MS Office
- Personable, friendly, passionate, warm and engaging personality
This diverse, inclusive and dynamic team are leaders in their field who are passionate and hardworking. If you think you are the person we are looking for send through your resume and a cover letter.