Receptionist / Customer Service Officer

All vacancies of AustraliaAdministration & Office SupportReceptionist / Customer Service Officer

Reporting to the Office Manager, you will take responsibility for Reception / Customer Service / Admin Support duties as required.

Summary about this job

Client & Sales Administration

Company: SA Spice

Location: Adelaide

Work type: Full Time

Salary: $20 - $24.99 per hour

Phone: +61-7-6839-1193

Fax: +61-3-1636-6567

E-mail: n\a

Site:

Detail information about job Receptionist / Customer Service Officer. Terms and conditions vacancy

  • Growing 100% Australian owned Company
  • Working with Market Leading Products
  • Making a rewarding difference

About the business and the role

SA Spice is a fast growing & dynamic company carrying out the business of sales & marketing including shelf management of products, warehousing, distributing to wholesale & retail outlets.  The company has successfully developed into one of the market leaders for distribution of groceries within the independent trade. SA Spice is based in Royal Park & is now recruiting the position of Reception/Customer Service/Admin Support. We are seeking an experienced motivated individual to come on board and join our busy team to fill this full time position. This position will report directly to the Office Manager and liaise accordingly with the Warehouse Manager and Directors.  In this role you will present the first impression of the organization to clients and customers.

 

Job tasks and responsibilities

*    Answering & making telephone calls, faxes & emails.

*    Attending to customers both via phone & in person.

*    Receiving, Processing & Despatching orders using the MYOB accounting system.

*    Processing, Maintaining and Managing Mobileezy Promotional Activity and PDA interfacing.

*    Processing, Maintaining and Managing EDI Portal Activity and interfacing

*    Booking / Corresponding with external freight companies.

*    Filing & maintenace of records both electronically & manually.

*    Providing general Admin & Clerical support to Management & other team members as required.

*    General housekeeping & cleaning duties.

Skills and experience

To be successful in this role you will require the following skills and experience:

*     Strong work ethic combined with a professional presentation, verbal and written communication skills.  

*     Accurate data entry & strong computer skills in MYOB, Excel, Word & Outlook Email. Mobileezy software an advantage.

*    Exceptional customer service skills.

*    Freight management for deliveries will be an advantage 

*    The ability to multi task and work autonomously. 

*    Works well under pressure

*    Displays strong attention to detail in interpreting instructions.

*    Demonstrated time management skills and problem solving capabilities

*    A level of organisation, communications and interpersonal skills with Customer Service orientation.  

*    The ability to accurately handle cash

*    Quality team participation and respect for sensitive and confidential issues.  

*    A "can do" attitude with no job too big or small.

 

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