Client Service Coordinator
Provide Client Service / Administrative support for a busy Accounting Services team in this rapidly growing professional services provider
Summary about this job
Client & Sales Administration
Company: Universal Business Team Recruitment
Location: Sydney
Work type: Full Time
Salary: To $80,000pa
Phone: +61-3-3291-2301
Fax: +61-3-6831-3278
E-mail: n\a
Site: n\a
Detail information about job Client Service Coordinator. Terms and conditions vacancy
- All-round Client Service / Administrative support role
- Fully catered and brand new offices
- Based Olympic Park, Sydney
UBT Recruitment provides professional talent acquisition services to a broad range of organisations across Australia & New Zealand. We are currently partnering with a high-growth global professional services organisation, who provide business advisory and group buying services to a large and diverse network of SME companies across 5 continents. In this key client service support role within our Accountancy practise, we are seeking applications from experienced administration professionals with high attention to detail and great problem-solving skills for the role of Client Service Coordinator
The Company
Fast-paced and on a high-growth trajectory, our client is committed to developing the best products and services to equip its clients, predominantly small to medium sized businesses, with the skills and knowledge to grow and prosper. Leveraging global scale to partner with leading 3rd party suppliers of products and services, and with an in-house business advisory team offering consulting services across finance and accounting, human resources, digital marketing and technology, my client serves its customers via a network of offices in 19 countries, and has global revenues approaching AUD $500m.
The Role
Aligned to support the client servicing requirements of Account Managers within our Accounting practise, your role will act as the key day-to-day interface with customers, providing first-line support for general enquiries, and managing all administrative requirements. As Client Service Coordinator, you will:
- Set-up and maintain online client files, input jobs, costings and resource plans
- Support Account Management team and end client with reporting, workflow management, billing and correspondence with the ATO (Australian Taxation Office)
- Field, manage and respond to all client enquiries via phone and email
- Provide ad hoc administrative support to senior accounting team, including meeting coordination, diary management, proof-reading and preparing presentations
- Contribute to the ongoing continuous improvement in Client Service support processes and systems
What we are looking for:
- Strong generalist administration / client service professional with intermediate MS Office skills
- Ideally some exposure to CRM and / or Accounting Practice Management software
- A self-starter who can use initiative to solve problems and find solutions
- Highly organised individual with great attention to detail
- A positive communicator with great customer service skills
What is in it for you?
- Work as part of a busy and rapidly growing accounting services team
- Free lunch every day prepared by our first-class chefs
- Brand new offices in the heart of Olympic Park
If you are an experienced administration professional keen to join a rapidly growing Australian business and contribute to its future success, we want to hear from you.