Client Service Officer - Mail & Records

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Contract to June 2019. Variety of duties, contacting employers, apprentices and trainees via 'phone, email, data entry, general admin. Nth Sydney

Summary about this job

Administrative Assistants

Company: NSW Business Chamber

Location: Sydney

Work type: Full Time

Salary: n\a

Phone: +61-7-2680-3441

Fax: +61-2-4411-4183

E-mail: n\a

Site:

Detail information about job Client Service Officer - Mail & Records. Terms and conditions vacancy

Client Service Officer - Contract to June 30th 2019

(Possibility of ongoing extension of contract)

  • Influential and Dynamic Professional Services Organisation  Winner of Employer of Choice 2018!
  • North Sydney Location - 5 minutes from Train Station
  • Thorough training provided - Supportive team environment

The Company:

With more than 20 years' experience the Apprenticeship Support Australia (ASA) as a part of the NSW Business Chamber are a market leader in providing support services to the Australian Government's Apprenticeship and Traineeship scheme to businesses across NSW,ACT and Qld.

The Role:

Recently named an Employer of Choice, the NSW Business Chamber (NSWBC) is seeking  a  Client Support Officer to focus on the administration of Australian Apprenticeship/Traineeship data and documentation.

Your excellent attention to detail and ability to see tasks through to conclusion will be essential in this administrative-based role.

Key Responsibilities of the Role include:

  • Provide administration support in accordance with Australian Apprenticeships Support Services operational guidelines
  • Maintain data integrity of Company databases
  • Following up all outstanding completion paperwork evidence with employers and ASA account managers
  • Maintain quality standards
  • Maintain confidentiality of employers/Australian Apprentice information
  • Liaise with employers, Australian Apprentices and Industry field Consultants regarding Australian Apprenticeships' paperwork.
  • Service incoming client enquiries
  • Seek to resolve and refer to appropriate person customer complaints as they arise.
  • General administration tasks and ad-hoc duties as required

About you:

  • Be able to prioritise and meet deadlines
  • Competent with MS Office - Outlook, Word & Excel
  • Possess strong attention to detail and ability to see tasks through to conclusion
  • Ability to work autonomously and within a team
  • Ability to maintain confidentiality required by the position at all times
  • Strong verbal and written communication skills
  • Demonstrate organisational and time management expertise
  • Demonstrate a service oriented approach and a positive attitude
  • Be an enthusiastic and proactive team member

Please note the location of this role is in NORTH SYDNEY - 5 minutes from North Sydney Train Station.

To apply for this exciting career opportunity please hit the "APPLY" button now!

For further information please contact [email protected],au

 

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