Customer Care Advisor - Part time

Summary about this job

Detail information about job Customer Care Advisor - Part time. Terms and conditions vacancy

• Work with an Award Winning Industry Leader
• No Weekend Work
• Lunches Provided Daily

About Us

Capital S.M.A.R.T Repairs (S.M.A.R.T) is a leading-edge collision repair centre business with over 40 sites located throughout Australia and New Zealand. Redefining the industry, S.M.A.R.T offers state of the art premises built to deliver efficient repair practices and excellent working conditions. S.M.A.R.T is growing and is fast developing a reputation for excellence in customer service both within and outside of the industry.

About the role

The Customer Care Advisor is the first point of contact for our customers. You will use your customer service expertise and rapport building skills to put the customer at ease, show you understand their story and clearly explain the Capital S.M.A.R.T difference, instilling confidence that the customer has left their car in very capable hands.

At S.M.A.R.T, consistently delighting the customer is key to everything we do, and what we expect from you each and every day.

This role is a part time role working Thursdays and Fridays with hours 8am till 4pm.

We are seeking someone who

• Strives to achieve a positive customer experience in every interaction
• Has previous experience in a customer facing high paced environment
• Has high attention to detail
• Is organised and has exceptional time management skills
• Can build rapport in person as well as over the phone
• Works well in a team

For You

In reward for your expertise you will be offered a great working environment, career growth opportunities, industry competitive pay and a chance to work with an industry leader that has experienced exceptional growth.

Apply Now:

If this sounds like something you would like to be part of then please select APPLY NOW or contact Kim on (03) 8756 6038 for a confidential discussion