Sales Coordinator
We seek someone to provide specialist skills in the areas of customer service, sales, member and prospective member relations at our Oak Park Centre.
Summary about this job
Client & Sales Administration
Company: YMCA Victoria
Location: Melbourne
Work type: Full Time
Salary: S/S 4 - $27.39 per hour + super
Phone: +61-7-9752-3994
Fax: +61-2-7206-9801
E-mail: n\a
Site: n\a
Detail information about job Sales Coordinator. Terms and conditions vacancy
YMCA Victoria is a charitable, not-for-profit community organisation that has served the Victorian community for more than 160 years. Together with our partners, we address community needs whilst building strong people, strong families and strong communities. With over 5,000 employees, we deliver programs and services at more than 150 locations every day in settings including camps, student accommodation, community recreation and sporting facilities, swimming pools, early education, schools and kindergartens, youth services and youth justice facilities.
About the Centre
After an 18 month and $27.3 million redevelopment, the Oak Park Aquatic Centre is nearly ready for its grand unveiling at the end of October 2018. The redevelopment has added a state of art 24-hour gym, multipurpose and group fitness room and spinning studio whilst ensuring the entire facility is accessible and safe for all ages and abilities.
The outdoor aquatic area comprises a heated 50-metre pool, a 20-meter learn to swim pool, two waterslides and a children's play pool with water play equipment.
The Centre is open all year round with the aquatic areas open from 1 November through to 30 April and all pools heated to approximately 28 degrees.
About the role
An exciting opportunity to set a strong sales and member retention culture at the newly redeveloped Oak Park Aquatic Centre. The Sales Coordinator will be responsible for all aspects of membership and program sales including lead generation, handling enquiries, conducting tours, sales, new member administration, ongoing member support and development of member and participant relationships.
Selection criteria
- Demonstrated experience in membership sales and member retention
- Proven ability to manage daily reporting requirements with Sales Desk or similar
- Excellent interpersonal and communication skills
- Demonstrated leadership and support for all staff
- Ability to set and meet goals and deadlines
- Problem-solving and troubleshooting skills
- Friendly and approachable with a strong customer service focus
- Strong attention to detail
Qualifications
- HLTAID003 Apply first aid or equivalent
- HLTAID001 Perform CPR or equivalent
- Working with Children Check
- ACF Safeguarding Children & Young People Certificate (completion online prior to commencement)
YMCA Victoria is committed to safeguarding children and young people. We require all applicants to undergo an extensive screening process prior to appointment, and successful applicants must comply with the YMCA's Safeguarding Children and Young People Framework.