Senior Reception / Administration Officer

Summary about this job

Detail information about job Senior Reception / Administration Officer. Terms and conditions vacancy

• Work for a well-established, highly-regarded Physiotherapy Business
• Supportive team environment with great induction and ongoing mentoring program
• Flexible work environment

ACTIVE REHABILITATION PHYSIOTHERAPY 

www.activerehab.com.au

SENIOR RECEPTIONIST / ADMINISTRATION OFFICER

We  are looking for an enthusiastic person to join our practice.   

• Are you a team player, who enjoys working together with your colleagues to achieve group goals?
• Do you have excellent written and verbal communication skills?
• Do you have excellent organisational and time management skills?
• Are you friendly and approachable; able to build rapport with your team, patients, Physiotherapists and Doctors?
• Does your professional approach promote your skills and your team?

Then come and join our Team!

Active Rehabilitation Physiotherapy is currently recruiting for a Senior Receptionist / Administration Officer for our South Brisbane practice due to growing business demand. 

We offer you:

• A well-established, highly-regarded and organised practice
• A comprehensive induction program
• A well-supported team environment
• Individual mentoring 
• Monday to Friday work
• 38 hours per week - hours may be negotiable over 4 to 5 days
• Rostered shifts between 7.45am and 7.00pm, shared coverage of clinic hours
• Flexible work environment for work / life balance
• Computerised practice with full IT support
• Quality accredited practice

ABOUT US

Active Rehabilitation Physiotherapy is a private practice, with our Head Office situated at the Mater Private Hospital complex in South Brisbane.  We have Satellite Practices in Annerley, Brookwater, Wavell Heights and Gold Coast.  We service inpatients in the Mater Private Hospital Brisbane, Mater Centre for Neurosciences, Mater Private Hospital Springfield and Brisbane Private Hospital. We service outpatients in each of our Satellite Practices. Our Outpatient Practices incorporate large outpatient treatment areas, fully-equipped gymnasiums and extensive treatment services. 

You will join a large and friendly team of Administration Officers and Physiotherapists, who practice in the areas of medical, surgical, cardiac, neurology, ICU, haematology/oncology, gerontology, vestibular, children's continence, men's and women's health, orthopaedics, musculoskeletal and sports physiotherapy.  Physiotherapists within the team also provide services in extended scope areas of practice, including clinics in collaboration with some of Brisbane's top Medical Specialists. Active continues to provide full-time clinical education for final year physiotherapy students, in association with the University of Queensland.

YOUR NEW POSITION

Role
This role includes both Reception and Administration tasks, including:

• Provision of high level customer service to our internal and external clients  
• Management of patient appointments and accounts via the computerised practice management program
• Administration tasks and projects, as required for the efficient operation of a busy physiotherapy business
• High level maintenance and development of practice systems and procedures
• Providing administrative support and assistance to the Leadership Team and Physiotherapists.

Remuneration

Remuneration will be commensurate with skills and experience.

Place of Work

We have a position available at our South Brisbane practice, with opportunity to work at all of our practice locations. Own transport is required. 

THE PERSON

Essential Skills

• Exceptional customer service
• Skilled in the following Microsoft Office Programs – Word to an advanced level, Excel to an intermediate level and Outlook to an intermediate level
• Ability to touch type – 60 wpm
• Ability to quickly learn operation of Practice Management software
• Excellent communicator; able to build rapport with patients, team members, referrers, suppliers, service providers and hospital and medical centre personnel
• Problem-solver
• Highly organised
• Team-player, who is also able to work autonomously
• Meticulous attention to detail
• Ability to multi-task
• Ability to take initiative
• Excellent representative of Active Rehabilitation Physiotherapy

Desirable Skills

• Microsoft – Publisher, PowerPoint
• Experience in a medical or allied health private practice

SUPPORT AND PROFESSIONAL DEVELOPMENT

You will be supported by a highly qualified Physiotherapy and Administration team.  Training and mentoring will be provided.  It is our philosophy to support and develop career pathways within the Practice, recognising individuals' strengths and interests.  Some flexibility in hours may be accommodated for work / life balance.

Your position is available for an immediate start, with some flexibility according to your availability.

HOW TO APPLY

Applications will be open until 25th July 2018, however candidates will be considered upon receipt of their application. We reserve the right to select an appropriate candidate prior to the closing date.

Please address your application to Nicole Fitzgerald, Director of Corporate Operations. Applications must include:

1. A cover letter, tailored to the stated role and its essential and desirable skills.

2. Your up-to-date Curriculum Vitae.

Please upload your Cover Letter and Curriculum Vitae, in pdf format, via the Seek website. 

Shortlisted applicants may be invited to complete mandatory basic skills testing, including touch typing speed and Microsoft application skills, in preparation for an interview and written testing.  The results of any assessment will be considered along with other sources of information, to enable Active Rehabilitation Physiotherapy to achieve a successful job match for you and for us. All applicants will be notified of their outcome via email. 

We look forward to your application.