Customer Service & Sales Administrator

Summary about this job

Detail information about job Customer Service & Sales Administrator. Terms and conditions vacancy

About the Company

• BioPak is a leading supplier of sustainable packaging for the foodservice industry

• Young, ambitious, dynamic company with a fast-paced environment

• Committed to positive environmental  and social change

• Great Bondi Junction location

• Fun, positive culture, where hard work is rewarded

• Significant growth opportunities exist for the right candidate

About the Role

Get your foot in the door of one of Australia’s most exciting environmental companies!

We are looking for motivated, driven sales team members who have a desire to be a part of a forward  thinking business, making a positive difference to society.

As Customer Service & Sales Administrator, you will be joining a small, dedicated team, responsible for receiving and processing orders, as well as handling inbound customer calls/enquiries.

Your average day will include:

• Processing orders and inputting them to our NetSuite system

• Answering inbound customer calls

• Taking orders from customers (phone, email, online orders)

• Helping customers with queries

  • Advice on what to purchase

  • Help to place an order

  • Help with an existing order

• Additional duties and responsibilities as you grow

About You

• Great attitude - willing to get stuck in

• Good under pressure, level-headed and determined to succeed

• High attention to detail - accurate and fast data entry

• Exceptional Phone Manner

  • Previous Call Centre Experience will be looked upon favourably

• Fantastic Customer Service Skills

• Ability to multitask and prioritise work

• Positive open minded attitude to learning

• Proven ability to work autonomously and proactively

• Can use learn technology / software effectively and efficiently