Customer Service Officer

All vacancies of AustraliaAdministration & Office SupportCustomer Service Officer

Refresh Renovations is looking for an experienced customer service and administration professional to join our growing business in Parramatta

Summary about this job

Client & Sales Administration

Company: Refresh Renovations

Location: Sydney

Work type: Part Time

Salary: n\a

Phone: +61-3-1807-1955

Fax: +61-8-8542-2418

E-mail: n\a

Site:

Detail information about job Customer Service Officer. Terms and conditions vacancy

  • Exciting career opportunity with a growing business
  • Full and on-going training and support
  • Great working environment and culture

About Us

Refresh Renovations is a professional residential renovations company with over 40 franchises established across Australia & New Zealand

About the Role

This is a permanent role with minimum 28 hours over at least 4 days per week (roster to be determined dependent on preferred candidate's availability but will include Mondays). This role could develop into a Full-Time position for the right person. You will be based in our Australian Head Office in Parramatta and supporting the Operations Manager & General Manager with day-to-day customer service and administrative tasks, including (but not limited to):

- Data entry including database management

- Lead management including client phone calls & managing the 1800 number

- Reporting

- Flight, accommodation, office bookings etc

- Assisting with organising Conferences

- Accounts Payable & Receivable

 

Experience/Qualifications- essential:

- Excellent communication and interpersonal skills through experience in other customer service roles

- Outstanding time management and organisation

- Excellent computer skills incl word, excel, G-Suite

Experience/Qualifications- desirable:

- CRM system experience would be highly regarded

- Accounts payable & receivable experience

- Building industry experience

 

We Will Offer You

- An attractive salary

- Training – full training and ongoing support

- Great Working Environment – friendly, flexible and supportive working environment

- Exciting career – as Refresh Renovations grows, so do the opportunities for our people

 

Apply now! And be involved in an innovative, exciting new business!

 

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