Patient Services Officer - Admissions and Pre-admissions Department (Maternit...

Summary about this job

Detail information about job Patient Services Officer - Admissions and Pre-admissions Department (Maternit.... Terms and conditions vacancy

Richmond
Fixed Term Part Time

• Join a dynamic team committed to delivering excellence in patient care
• Located in Melbourne, close to public transport and CBD

Epworth Richmond

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside top-flight practitioners in all areas. You will challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities and technologies.

The Role

Due to expansion at Epworth Richmond, we are seeking casual Patient Services Officers to be responsible for multiple aspects of the pre-admission and admission process for our elective and emergency patients.  This role will include processing of elective bookings for surgical and medical patients as well as other service booking requests, conducting health fund eligibility checks, admitting and discharging of patients, responding promptly to enquiries and requests, handling patient accounts, compiling estimates, general administrative duties and entering patient’s details to create admissions.  This role may also involve admitting patients and completing fund eligibility checks for patients who are admitted via our Emergency Department.

In this role you will liaise closely with doctors, secretaries and patients, responding promptly to bookings enquiries, requests and general administrative duties.

Skills & Experience

To be successful you will have:

• Excellent communication skills
• Strong computer literacy
• Excellent attention to detail
• Strong customer service focus
• Ability to prioritise in a timely and accurate manner
• Ability to cope under pressure and make informed decisions according to hospital needs

Previous administration experience in the health care sector, medical or health fund industry would be advantageous.

Patient Services is open 7 days a week from 6.00 am to 8 pm.  Shift times may vary during this time as per a rotating roster.

About Epworth

Epworth HealthCare is a world-class, not-for-profit, private health care group dedicated to providing the best possible outcomes for our patients by providing the best possible care. Across our eight locations patients and staff have access to state-of-the-art diagnostic, surgical and procedural technology, world-class theatres and equipment and benefit from the extensive teaching and research occurring at Epworth every day.

The Epworth Difference is defined by our unique culture and dedication to giving outstanding patient care. From the way we recognise and reward our staff to our attitude toward the patient experience, Epworth is for those with the ambition to get better, give the best possible care and lead their field.

Epworth is a great choice for staff who want to be part of a cutting-edge, fast paced and progressive environment. 

Enquiring about and Applying for this Position

To obtain more information refer to the attached position description.

Direct your enquiries to the contact person listed below.

Applications must be submitted online – to apply for this position click Apply Now

All appointments are made subject to a satisfactory National Police Check conducted by Epworth and a valid Working with Children Check provided by the applicant.

Note: Applications from Recruitment Agencies will not be accepted.

 

Enquiries: Nicky Laffey
Ph: (03) 9426 6446
Applications Close: 22/07/2018

To view the position description or submit your application please click the 'Apply Now' button below.