Group Administration Manager

All vacancies of AustraliaAdministration & Office SupportGroup Administration Manager

If you are a passionate, hard working and experienced Group Administration Manager, we would love to hear from you!

Summary about this job

Records Management & Document Control

Company: Pacific Smiles Group

Location: Newcastle, Maitland & Hunter

Work type: Full Time

Salary: n\a

Phone: +61-7-7434-4223

Fax: +61-8-6459-6899

E-mail: n\a

Site:

Detail information about job Group Administration Manager. Terms and conditions vacancy

Group Administration Manager

A spirit of adventure, a sense of courage and a relentless desire to do things better: these are the foundations upon which our vibrant and entrepreneurial organisation was founded. From these inspired beginnings Pacific Smiles Group has grown to be Australia’s largest branded dental network.

We have an exciting role for a passionate Group Administration Manager

This important role would suit an enthusiastic and experienced Administration Team Leader or Supervisor with strong organisational and time management skills.  Candidates with can-do attitude and a willingness to do whatever it takes to ensure our patient administration and support systems provide high calibre and reliable service at all times, are ideal applicants for this role.

Pacific Smiles Group’s commitment to delivering exceptional service to patients and Dentists means you will also take the lead in responding to and resolving patient or dentist queries so calm judgement and professional communication skills are an essential criteria for this position.

Your keen eye for accuracy and detail will compliment your sound business acumen and analytical, problem solving skills.  Supervising a small team of administration staff, your leadership style encourages open communication across the team and the business that engages with and connects your teams’ operational performance to strategic objectives.

The key responsibilities of this role are:

  • Management and maintenance of our Practice Management and Patient Administration software systems and databases, including establishment for new Centers
  • Management of internal administration systems
  • Financial processes including debtors, refunds, online bookings and similar
  • Managing our audit and reporting requirements, ensuring compliance across the Group
  • Compile regular reports for distribution across the Group
  • Interpret and communicate operational instructions for other functions of the Group
  • Leadership and management of a small Administration Team, including induction and training for new team members
  • Developing, implementing and enhancing our administration systems and practices with the aim of continuous improvement

To be considered for this opportunity you will:

  • Be reliable, honest and passionate
  • Demonstrated ability to work in a in a fast paced, changing environment
  • Excellent time management skills with proven ability to set priorities, plan workloads and meet deadlines
  • Exceptional interpersonal, written and verbal skills with high degree of accuracy and attention to detail
  • Indepth understanding of customer expectations and a commitment to the delivery of outstanding quality service
  • Ability to work as an individual, as part of a team, and across all levels of the business hierarchy
  • Experience in the supervision and leadership of a small team
  • Highly competent in the use of Microsoft Office suite of products (Word, Excel, Outlook)
  • Experience in the Dental or Health industry, or a Practice Management role, are desirable

     

In return you will have access to our extensive range of benefits, incentives and rewards, including:

  • Above Award wages
  • Career progression across our large network of centres throughout Australia
  • A corporate health program
  • Ongoing training and development
  • Reward and recognition programs

Does this sound like you? Are you interested to join our team?

Fantastic – we’d love to hear from you so please submit your resume and a cover letter telling us about you!

 

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