Business Support Officer

Summary about this job

Detail information about job Business Support Officer. Terms and conditions vacancy

Greenstone is a leader in the sales and distribution of insurance products under a portfolio of credible owned and white-labelled brands. Brands include Real Insurance, RSPCA Pet Insurance, Guardian, Medibank, Woolworths and Australian Senior Insurance Agency and Choosi.

The Opportunity

The Business Support Officer performs efficient administrative and office support activities for a range or areas within the business. This position works closely with the Business Support team supporting key business initiatives and is expected to be flexible in their work environment.

The role incorporates providing support and relief to the Receptionist and Facilities Manager. The incumbent will facilitate all aspects of customer service, ensuring professionalism is maintained to a high standard at all times.

To be successful in this role you need to have:

Essential

• 12+ months experience in a corporate environment 

Desirable

• Intermediate PC and MC Office Skills

Special Requirements

• Teamwork – Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Supports everyone’s efforts to succeed.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully; Develops alternative solutions; Works well in team problem solving situations; Uses reason even when dealing with emotional topics.
• Planning/Organisation – Prioritises and plans work activities; Uses time efficiently; Plans for additional resources; Develops realistic action plans.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Organisational Support – Follows policies and procedures; Completes tasks correctly and on time; supports organisation’s goals and values.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Participates actively in meetings.
• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.’
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Who we are

We are an innovative company with diverse brands and operating divisions, who work together as one team. We strive to be the best provider of direct financial products by placing customers at the heart of everything we do. We care about what we do and making a positive impact on our community.

We have an inclusive and diverse culture. We work in a positive and energetic environment, where you can expect to find professional colleagues, driven to achieve results.

Our promise to our people

We are passionate about our values, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer including free weekly lunches, monthly massages, free company onsite gym, onsite parking & more!

Location

Get away from the hustle and bustle of the city! We are located in Norwest Business Park close to Castle Hill, providing opportunities for greater work life balance.

Apply Now or visit www.greenstone.com.au for more information.