Administration & Customer Service

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An exciting opportunity for highly motivated experienced Order Processors with great customer focus to join a fast-paced environment in Horsley Park

Summary about this job

Client & Sales Administration

Company: Alexander Appointments

Location: Sydney

Work type: Contract/Temp

Salary: $28.50 p/h + Super

Phone: +61-8-2990-6615

Fax: +61-7-1968-9886

E-mail: n\a

Site:

Detail information about job Administration & Customer Service. Terms and conditions vacancy

  • Up to $27 per hour + Super | Horsley Park Location
  • 38Hours per week | Flexible to cover shifts between 8am - 6pm, Monday to Friday
  • ASAP Start | Temp with a potential to go Permanent
This is a fantastic opportunity to join the Global Leader within Logistics Industry. Based in over 220 Countries our client prides themselves on delivering a high-end service, specialising in courier services and international shipping. They are currently seeking experienced order processors with great customer focus to join their growing team in their brand-new facility in Horsley Park. Our client offers so many additional perks including onsite parking, career progression and a potential to be offered permanency. You will be positioned within one of the key teams focusing around medical and pharmaceutical products.

The duties will include but not limited to:
  • First point of contact, answering general enquiries through telephone and email correspondence
  • Customer Service
  • Processing orders via an in-house logging tool, Oracle and MS Outlook
  • Processing Returns and Claims
  • Maintain data integrity, confidentiality and accuracy
  • Tracking and Investigating orders
  • Updating customers in relation to their orders
To be considered for this fantastic opportunity, you must have the following:
  • Excellent Data integrity, efficiency and accuracy
  • High attention to detail
  • Superior communication skills both written and verbal
  • Proven previous experience in Oracle, SAP or other ERP systems
  • Thorough understanding of Orders, Returns, Consignment Notes and Reverse Purchase Orders 
  • Ability to work within a high volume, fast paced environment
  • Excellent multitasking and organisational skills to ensure all deadlines and priorities are met efficiently and effectively.
  • A strong team and task focus
  • Prior Transport/Logistics or Pharmaceutical/Medical Industry experience is desirable
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