Customer Service Coordinator
Full time opportunity based in Pinkenba, avoid the city traffic.
Summary about this job
Client & Sales Administration
Company: Boral Ltd
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-7-4658-9522
Fax: +61-8-9200-2711
E-mail: n\a
Site: n\a
Detail information about job Customer Service Coordinator. Terms and conditions vacancy
USG Boral Customer Service Centre has an opportunity for a Customer Service Coordinator to join our team and be based at our Pinkenba Office.
In this role, you will be working within a high energy team environment where performance, quality and fun are paramount to providing superior customer service and achieving outstanding results.
The role:
- Receive telephone orders from USG Boral customers, both new and existing, and enter them into our systems in a precise and agile manner
- Understand our production capabilities and truck network and negotiate a mutually agreed supply arrangement with the customer and apply the most cost-effective solution
- Monitor progress of deliveries and provide delivery status information to the customer.
- Provide product information and build professional relationships with customers
The person we are looking for must have:
- Exceptional communication skills (especially telephone manner) to identify and resolve customer issues and capture customer orders with the high accuracy
- Knowledge of construction materials and industry is highly desirable
- Enthusiastic customer focused individual
- Computer savvy (training provided on USG Boral systems)
- Proven ability to learn and meet the challenges of an ever-changing environment
- Self-motivated with the ability to work in a team environment
- Committed to working in a zero harm workplace
- Car license (no public transport available)
In return, we will offer great support, ongoing training and development, the potential for advancement, a competitive salary and a varied and challenging role.
*Please note, as part of the recruitment process, police checks for security clearance pertaining to specific job requirements will be conducted for successful applicants.
About USG Boral:
Boral and USG's plasterboard and ceilings joint venture, USG Boral Building Products, brings together Boral's leading plasterboard manufacturing and distribution footprint in Asia and Australia with USG's world-leading building products technologies and strategic assets in Asia and the Middle East. The 50/50 joint venture leverages the two companies' iconic brands, complementary geographic footprints and technological expertise to deliver a unique portfolio of building products across 12 countries spanning Asia, Australasia and the Middle East.
Apply Now.