Client Service Representative

Summary about this job

Detail information about job Client Service Representative. Terms and conditions vacancy

We are seeking an intelligent, fun, articulate, well presented and energetic individual to join our flock due to growth!.

All our team members are called Liberators, because they free clients to focus on their business not running an office.

It is the Liberators passion, values and skills that sets us apart from the competition. 

Liberty is built on the attitude, culture and commitment of the Liberators. So it is no surprise that we are committed to attracting and retaining exceptional people who can deliver our promise to our clients. 

Liberators are motivated to provide solutions to the challenges our clients face every day. They need to communicate clearly, they need to be intuitive to Client's needs, they need to be positive and above all deliver excellence every minute.

At Liberty we recognise that everyone is different and we work closely with every Liberator to help them to realise their true potential.

Many of our Liberators joined from school/college and have risen through the ranks over a few years, as before recruiting externally we first look to see if we have any internal candidates who could be trained to do the role. 

This approach means that Liberators get great job satisfaction, an opportunity to realise their ambition in our team and incredible loyalty. 

We promote a culture of openness and honesty and we like Liberators that show real personality. 

Relevant experience includes:
•    Retail Experience and/or
•    Hospitality  to include hotels, restaurant and bar work and/or
•    Aviation
•    Member based environment e.g. gym

Duties include the following:
•    Managing a busy switchboard
•    Meeting and greeting clients upon arrival
•    Housekeeping including maintaining kitchens and other shared areas
•    Managing meeting room facilities
•    Managing the reception area
•    Providing administrative support to clients and senior team members
•    General administrative duties including filing, data entry, printing, binding etc.
•    Communicating with building and facilities management to resolve building related issues

The ideal candidate must be able to clearly demonstrate the following attributes:

• A drive and passion for outstanding customer service
• Excellent personal presentation and punctuality
• The ability to meet deadlines
• Excellent organizational skills
• Computer literacy
• Excellent written and verbal communication skills
• Excellent problem solving skills
• A high focus on attention to detail
• Ability to work well within a team as well as independently 

Hours of work are Monday to Friday 7:30am - 12:30 or  1:30 - 6:00 (on a varying roster if needed)

Salary - $24,000  per annum plus bonus's based on both performance and service standards

Start Date – To be agreed