CRM Administrator
RPM are looking for a CRM administrator who will be responsible for the overall administration and support for the CRM system.
Summary about this job
Client & Sales Administration
Company: RPM Real Estate Group Pty Ltd
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-1564-5303
Fax: +61-3-9481-6368
E-mail: n\a
Site: n\a
Detail information about job CRM Administrator. Terms and conditions vacancy
- Opportunity to use your technical and problem solving skills
- Assist the development and Support of the Runway CRM
- Vibrant and exciting team in a rewarding work culture
RPM Real Estate Group
RPM Real Estate Group Pty Ltd was formed in 1994 to provide a new and focused alternative to the marketing of residential land both developed and undeveloped. Our commitment to knowing the Melbourne market inside and out through our Research Division and the growth of our Transactions & Advisory, Communities and Project Marketing Divisions, places us in a leading position throughout Melbourne and Regional Victoria.
RPM Real Estate Group Pty Ltd offers a complete service to buyers, developers and land owners with our commitment to providing accurate advice and professional service, and we attribute our company growth to our strong network of relationships within the industry, high level of service and our reputation for achieving outstanding results in all markets.
CRM Administrator
The CRM Administrator is responsible for the overall administration and support for the CRM system.
The successful candidate is not necessarily a technologist, but a person:
- with a good understanding how a CRM should and can be utilized across the organization
- who has skills using online technology and has the curiosity and expertise to learn a CRM and participate in the CRM community
- who is someone who wants to be a go-to person for the users. The candidate should be an advocate for the CRM within the organization and help to appropriately expand its use
- who takes data quality seriously and works to maintain a clean and unfettered database
This is NOT someone to monitor the database and tweak it for performance nor is it a data entry person.
About the role
The CRM Administrator role provides support and CRM expertise across all divisions within RPM.
The CRM Administrator is responsible for:
- Staff training
- Creating, maintaining and updating user manuals and instructions
- Daily Administration and managing technical support of the CRM
- Liaising with CRM company on new system implementations
- Email Marketing Assistance – updating and editing designs
- Managing the external data interfaces
- Have a thorough understanding of RPM policies and procedures in order to implement across the CRM
- Assesses various options for optimizing and customizing the system to help the system grow and evolve.
About you
To be successful in this role, you will have experience in a similar administrative or CRM support role and ideally have an understanding of property & land development.
Additionally you must have:
- Strong written and verbal communication skills
- Extremely organised and Impeccable attention to detail
- Ability to manage and prioritise diverse workloads
- Excel in a fast paced working environment
- Ability to work to tight deadlines
- Proactive and able to show initiative
- Advanced MS Excel skills
- Fast learner, excellent problem solving skills and able to think on your feet
- CRM experience required
- Ability to work with people of varying technical skills
How to Apply:
This is a fantastic opportunity to join a company with a great culture that values its employees.
Applications can be submitted in confidence to RPM Real Estate Group by clicking on the 'Apply for this job' button below and include a covering letter with your CV.
RPM Real Estate Group supports Equal Opportunity and Diversity in the workplace.