ADMINISTRATION OFFICER

Summary about this job

Detail information about job ADMINISTRATION OFFICER. Terms and conditions vacancy

About the business

SWEP Analytical Laboratories is one of Australia's leading, fully independent, certified laboratories, offering a wide range of analytical services. We cater for the large agricultural producer down to the backyard gardener, by providing all the information you need in order to increase both profitability and sustainability.

Primary Objective of the Position:

• To provide excellent customer service by being the first point of contact to clients and agents, answering queries and passing on information via all means of correspondence in a fast, efficient and reliable manner.

• To be efficient and consistent in daily tasks and to provide all administration duties as required by the Managing Director. 

Duties include, but are not limited to:

• Handling customer enquiries via phone call and email and refer technical queries to appropriate staff
• Cataloguing and recording of incoming samples, invoice preparation, data entry of samples' details, and generation of analysis reports using in-house software
• Follow all office procedures to ensure reports, invoices, and mailing are completed accurately and on time

Skills and experience:

A mature person with excellent computer and communication skills and at least five years experience in administration is required. Ability to work under pressure, manage work priorities, and capability for critical thinking is necessary. An agricultural background would be an asset.

A person seeking a long-term position is preferred because acquisition of experience and knowledge of the field and customers is required.

Applications should be sent to [email protected].  For your information, our website is www.swep.com.au.