Internal Sales / Customer Service Support
Supporting a small team of active external sales across Australia.
Summary about this job
Client & Sales Administration
Company: Wurth Electronics Australia Pty Ltd
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-2915-9722
Fax: +61-7-6411-1408
E-mail: n\a
Site: n\a
Detail information about job Internal Sales / Customer Service Support. Terms and conditions vacancy
Welcome on Board
The Würth Elektronik Group with more than 8300 employees in 50 countries manufactures and sells electronic and electromechanical components, circuit boards and intelligent power and control systems. The business unit Würth Elektronik eiSos with headquarters in Waldenburg, Germany, is specialized in electronic and electromechanical components and one of the most successful in the Würth Group.
We currently have an exciting opportunity for a customer focussed and dedicated individual to join our Internal Sales team. This role would suit an appropriately qualified individual (degree) who is not only technically minded but genuinely enjoy customer interaction and looking to commence or kick start their career.
Key responsibilities will include:
• Providing quality advice and/or technical information to a range of customers
• Dealing with product availability and delivery questions
• Master solution selling of our goods and services to our current and propective customers
• Prospect, research and cold call for new clientele throughout Australia + New Zealand
• Lead generation, conversion and growth
• Timely customer follow-up from order to delivery ensuring customer satisfaction at all times
• Work in a collaborative and positive manner with other team members worldwide
• Working alongside team to achieve monthly sales budgets and other/own KPIs
• Support the sales team with processing of sales orders
• Preparation of quotes in conjunction with the sales team
• Ensure your prospect database is updated regularly
• Opportunity to shadow field sales team minimum 2-3 times per calendar year
Skills and attributes required:
• Ideally you will possess a Degree in engineering or technically minded individual, working in a similar role and keen expand your internal sales role with view to further career options in sales.
• Excellent verbal communication skills are essential and ability to build rapport and strong relationships
• Ability to negotiate and close
• Superior written skills and ability are essential
• Willingness to listen and learn, but also have the inner confidence to take initiative
• Must be reliable and punctual
• Want to be part of a dedicated and hardworking team.
• Worked with or part of a sales team to achieve KPIs, targets & business goals
On Offer for you:
• Training and ongoing development will be provided
• Career opportunity for the right candidate
• Friendly and supportive team
• Training and onboarding plan.
• Ability to gain knowledge and exposure in the industry.
• Realistic career growth within the wider organization.
• Flexible and supportive work environment
Other requirements
• English speaking
• Full time
• Permanent Residency or Australian Citizen
• Willingness to travel for business occasionally
We are looking forward to receiving your application!