Client Support Coordinator

Summary about this job

Detail information about job Client Support Coordinator. Terms and conditions vacancy

• Australia's leading online employment market place
• Deliver amazing customer service to a portfolio of your own clients
• Have FUN along the way

About SEEK

SEEK is the global leader in the creation and operation of online employment markets.  Owning leading job boards in Australia, New Zealand, China, Brazil, Mexico, Africa and across SE Asia, SEEK employs over 6000 people across Australia and internationally.

What's on offer

The Client Support Coordinator works together with the Sales team to deliver an awesome customer experience to your very own portfolio of SEEK's Clients.  

Sitting within our Customer Service Client Support Team, this is an opportunity for someone who truly loves to go that extra mile for their customers, loves to innovate and improve their workplace and who is in their element when managing multiple priorities and (sometimes tricky!) stakeholders.  

Not only are you the go-to person for all things customer service, but you transcend your average transactional customer service experience and offer a positive, proactive, intuitive approach to solving problems and adding value for your customers. 

Must Haves

• You have previous experience in working with stakeholders at a variety of levels
• Mature in your approach
• A natural ability to trouble shoot and remain calm under pressure
• Good time management, prioritisation and follow-up
• A knack with Microsoft Office and especially Excel
• Experience with working towards firm deadlines
• An ability to manage customer complaints with patience and understanding
• A problem solver by nature
• A lateral thinker who loves to be proactive and one step ahead by anticipating what your clients' needs will be
• Someone who loves to work within a team and is always willing to lend a hand and share the load

What's in it for you?

At SEEK we really value our culture and the way we work together to get stuff done. Our commitment to promoting a work environment where people feel like they're making a difference everyday has helped us maintain a consistently high ranking in the annual Hewitt Best Employer Award. In other words, people like to come here – and we're proud of that!

Benefits

• Tailored career development planning
• Corporate Health Insurance
• Education Assistance Program
• Flexible policies
• Casual dress

How to apply

Click APPLY to submit your application. 

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