Customer Service Team Member (Reception)
Customer Service Team Member should display positive "can-do" attitude and will be a highly reliable individual.
Summary about this job
Receptionists
Company: Converga
Location: Perth
Work type: Casual/Vacation
Salary: n\a
Phone: +61-8-7170-9455
Fax: +61-3-7217-5373
E-mail: n\a
Site: n\a
Detail information about job Customer Service Team Member (Reception). Terms and conditions vacancy
- Perth location
- One (1) Casual role available
- Great career opportunity
About Us
Converga is a leading provider of Business Process Outsourcing (BPO) solutions to clients, with offices in Australia, New Zealand, Philippines and the United States. Over the years we’ve developed innovative solutions, taking our customers on a journey of digital transformation. In 2015, Converga became part of Canon Australia providing customers with access to a greater array of products and services.
About the Role
- Perth Location
- 1 Casual role available
- Great Career Opportunity
To be successful in this role, you will display a positive "can-do" attitude and will be a highly reliable individual. You will be accurate with a keen eye for detail and you will have a good level of computer literacy. Effective communication skills will also be required.
Main Duties
- Mail sorting and distribution
- Corporate Concierge
- Reception duties
- Dealing with customer enquiries
- Courier bookings and deliveries
- Preparation of mailbags for internal and interstate offices
- Maintain office equipment, office supplies and stationary
- Assist in organising meetings and conferences
- Maintain databases and update presentations
- Light cleaning duties
- Assist with filing and maintenance document files
- General administrative duties
- Some heavy lifting may be involved
Key Requirements
- Good knowledge of MS Office and an ability to quickly learn new technology
- Strong communication and a focus on delivering exceptional customer service
- The ability to work under pressure to achieve stringent service standards
- Previous customer service experienced highly regarded
If you believe you possess all the skills and attributes required for this role please submit your cover letter and CV by clicking Apply for This Job!