Customer Service / Reception
An excellent opportunity has become available for a full time customer focused person to join our fast paced, dynamic & friendly team.
Summary about this job
Client & Sales Administration
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-2013-6690
Fax: +61-8-1982-6601
E-mail: n\a
Site: n\a
Detail information about job Customer Service / Reception. Terms and conditions vacancy
We are a successful design, marketing, retail & distribution organisation within the sports lifestyle & safety industry. Our reputation is built on superior customer service and a talented design, sales and marketing team of professions.
Key responsibilities will include:
- Customer Service
- Data Entry
- Process & complete customer orders
- Liaise with customers and inform stock-outs, recommending alternative items
- Providing customers with product information
- Manage & track order process including liaising with warehouse to monitor fulfillment
- Manage & respond to general correspondence & emails from customers and sales team
- Stock reporting
- Answering telephone
- provide administrative assistance to various departments
Ideally you will possess:
- Excellent communication skills & telephone manner
- Good knowledge of Microsoft Office, Word & Excel
- Outstanding attention to detail
- Ability to work as part of a close knit team
- Apparel 21 system experience
- Retail experience an advantage
- Minimum two (2) years experience within customer service role
If this sounds like the opportunity you have been looking for; to submit your application in strict confidence please send a cover letter and up to date resume.
Due to the high number of expected applications only shortlisted candidates will be contacted.