Business Services Manager

Summary about this job

Detail information about job Business Services Manager. Terms and conditions vacancy

We are looking for an experienced Business Services Manager to join our Business Services team in Sydney.

This role is offered on a permanent, full-time basis.

About us

We are a top-tier law firm that aims to have a significant and positive impact on our people, clients and communities in which we work. Our firm is special because of the collective spirit of our people. We are bold, creative, collegiate, caring, smart and fun. We offer our people competitive total rewards and a strong focus on career development opportunities.

King & Wood Mallesons is an Asian headquartered global law firm with more than 2,000 lawyers across 27 locations including China, Hong Kong, Australia, Singapore, the United Kingdom, continental Europe, the Middle East, Japan and the US.

Benefits

• Flexible and agile working
• Support for working parents including emergency childcare
• Corporate gym memberships, flu vaccinations, skin checks, discounts on health, general insurance and other products and services
• Swap pay for leave and Time in Lieu

About the role

You will be required to provide leadership and operational management to the Business Services team in Sydney, acting as the first point of contact for Business Services and Premises enquiries. In this role you will actively seek out ways to add value to the workplace experience.

The successful candidate will be responsible for:

• Leadership support to the Business Services Team to achieve all elements of service offering within established KPIs.  Services that fall into Business Services and Premises include;

• document production, printing and stationery
• mail and courier services
• records management
• fit out maintenance and repairs
• security
• accommodation planning and relocations;
• crisis management and business continuity
• budget reporting
• productivity/sustainability statistics and trend analysis

• Business Services process improvement, support and delivery of national initiatives in Sydney;
• Undertaking research and analysis into best practice service delivery by engaging with competitors and service providers
• Actively managing Sydney accommodation requirements and coordinate other Shared Services functions to deliver in a timely manner
• Coaching, supervising and developing staff by way of training, cross training, multi-tasking and mentoring

What experience are we looking for?

• 5+ years’ experience in business management including business improvement process drafting
• Experience within a professional services firm or corporate environment
• Project management and contract management experience
• Strong people management and development skills
• Experience with aligning new services to new fit outs
• Advanced influencing, negotiating and change management skills

Why work with us?

We want to be the law firm clients love to work with and a great place to work and grow for our people. It’s important to us and our clients that you our people find working at KWM an enjoyable and rewarding experience. 

We know our people value flexibility around when and where they work. So we are committed to offering a more adaptable way to work – we call this Agile Working.

Growth conversations and real-time feedback is also a priority.  So whether it’s more targeted and meaningful conversations around professional and personal development, regular feedback, coaching or developing infrastructure - we want to help our people grow. 

How to apply?

Please apply by selecting the "apply now" link below and completing an online application form.

For further information on this role, please contact Aubrey Burn, People & Development on [email protected]

If you are not an Australian citizen or permanent resident, you must hold all visas and other approvals necessary for you to work for the firm in Australia.

Agencies - please note that we are not currently accepting applications from agencies for this role.

King & Wood Mallesons is an equal opportunity employer and is committed to principles of diversity and inclusion. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged.

All job applications must be submitted through kwm.com, Seek or LinkedIn.

By proceeding to submit your application for a position at KWM, you are confirming you have read our Privacy Statement for Prospective Employees at http://careers.kwm.com/en/privacy-statement-for-prospective-employees and understand its requirements.